Provisional: live fieldwork, 2079 interviews so far. Percentages are of each
question's valid base (missing/not-asked excluded). Right-hand grey figure = count.
Quota fill from response data
Computed directly from the answers, so it stays correct even when a survey's platform quota counter is broken. ⚠ = platform counter disagrees.
Age
18-24
173/205
25-34
326/329
35-44
343/342
45-54
303/302
55-64
341/341
65+
593/580
Sex
Female
1089/1083
Male
990/1017
Region
North West
?/253
North East
?/96
Yorkshire and the Humber
?/194
East of England
?/194
West Midlands
?/202
East Midlands
?/169
Wales
?/125
Scotland
?/165
South East
?/245
London
?/241
South West
?/170
Northern Ireland
?/64
aehhinc
£0 - £19,999
970/2000
£20,000 - £39,999
1109/2000
£40,000+
0/1
se_group
ABC1
807/9999
C2DE
1272/9999
hiqual
No Qualifications / Level 1
526/700
Level 2 / Apprenticeship / Other
597/1000
Level 3
192/1000
Level 4+
764/1000
qFraud
I have been the victim of financial fraud
?/1000
I have been the victim of attempted financial fraud
?/1000
I have not been the victim of financial fraud or attempted financial fraud
?/1500
I’m not sure
?/500
Device_1 Device - ** HIDDEN QUESTION TO STORE: Store device type ** Desktop
Base: 614
Desktop
100.0%
614
Device_2 Device - ** HIDDEN QUESTION TO STORE: Store device type ** Mobile
Base: 1465
Mobile
100.0%
1465
Sex What is your sex?
Base: 2079
Female
52.4%
1089
Male
47.6%
990
Country In which country do you currently live?
Base: 2078
England
84.3%
1752
Scotland
7.8%
162
Wales
5.9%
123
Northern Ireland
2.0%
41
Region_A *** Autocoding Scotland or Northern Ireland or Wales
Base: 326
Scotland
49.7%
162
Wales
37.7%
123
Northern Ireland
12.6%
41
Region_B These are the regions of England. Which Region do you live in?
Base: 1752
South East
14.7%
257
North West
14.6%
256
London
12.9%
226
West Midlands
11.5%
202
Yorkshire and the Humber
11.2%
196
East of England
10.1%
177
South West
9.7%
170
East Midlands
9.6%
169
North East
5.7%
99
Region_C *** Region
Base: 2078
South East
12.4%
257
North West
12.3%
256
London
10.9%
226
West Midlands
9.7%
202
Yorkshire and the Humber
9.4%
196
East of England
8.5%
177
South West
8.2%
170
East Midlands
8.1%
169
Scotland
7.8%
162
Wales
5.9%
123
North East
4.8%
99
Northern Ireland
2.0%
41
london_borough Which borough do you live in?
Base: 226
City of London
12.8%
29
Barnet
5.3%
12
Newham
4.9%
11
Ealing
4.4%
10
Havering
4.4%
10
Hounslow
4.4%
10
Lewisham
4.4%
10
Hackney
4.0%
9
Harrow
3.5%
8
Waltham Forest
3.5%
8
Camden
3.1%
7
Enfield
3.1%
7
Greenwich
3.1%
7
Redbridge
3.1%
7
Westminster
3.1%
7
Croydon
2.7%
6
Hillingdon
2.7%
6
Lambeth
2.7%
6
Tower Hamlets
2.7%
6
Brent
2.2%
5
Haringey
2.2%
5
Kingston upon Thames
2.2%
5
Barking and Dagenham
1.8%
4
Bexley
1.8%
4
Bromley
1.8%
4
Hammersmith and Fulham
1.8%
4
Sutton
1.8%
4
Richmond upon Thames
1.3%
3
Southwark
1.3%
3
Wandsworth
1.3%
3
Islington
0.9%
2
Kensington and Chelsea
0.9%
2
Merton
0.9%
2
la_east_mids Which local authority do you live in?
Base: 169
Nottinghamshire
17.2%
29
Lincolnshire
16.6%
28
Derbyshire
15.4%
26
Nottingham
13.6%
23
Leicester
10.7%
18
Leicestershire
8.9%
15
North Northamptonshire
6.5%
11
West Northamptonshire
5.3%
9
Derby
4.7%
8
Rutland
1.2%
2
la_south_east Which local authority do you live in?
Base: 257
Kent
19.5%
50
Hampshire
14.8%
38
Surrey
10.1%
26
East Sussex
8.9%
23
West Sussex
7.4%
19
Buckinghamshire
5.8%
15
Oxfordshire
5.4%
14
Brighton and Hove
5.1%
13
Portsmouth
5.1%
13
Reading
3.1%
8
Medway
2.7%
7
Slough
2.7%
7
Milton Keynes
2.3%
6
Southampton
2.3%
6
West Berkshire
2.3%
6
Bracknell Forest
0.8%
2
Wokingham
0.8%
2
Isle of Wight
0.4%
1
Windsor and Maidenhead
0.4%
1
la_east_england Which local authority do you live in?
Base: 177
Essex
24.9%
44
Norfolk
23.2%
41
Hertfordshire
13.0%
23
Cambridgeshire
9.6%
17
Suffolk
9.0%
16
Bedford
6.2%
11
Peterborough
4.5%
8
Southend-on-Sea
4.0%
7
Luton
2.3%
4
Thurrock
2.3%
4
Central Bedfordshire
1.1%
2
la_north_west Which local authority do you live in?
Base: 256
Manchester
14.5%
37
Liverpool
11.7%
30
Lancashire
6.6%
17
Blackburn with Darwen
5.9%
15
Blackpool
5.1%
13
Bury
5.1%
13
Stockport
5.1%
13
Wigan
4.7%
12
Cheshire East
4.3%
11
Cheshire West and Chester
4.3%
11
Cumberland
3.9%
10
Warrington
3.9%
10
Tameside
3.5%
9
Sefton
3.1%
8
Halton
2.7%
7
Rochdale
2.7%
7
Salford
2.7%
7
Bolton
2.0%
5
St Helens
2.0%
5
Westmorland and Furness
2.0%
5
Wirral
2.0%
5
Oldham
1.6%
4
Knowsley
0.4%
1
Trafford
0.4%
1
la_north_east Which local authority do you live in?
Base: 99
County Durham
17.2%
17
Newcastle upon Tyne
13.1%
13
Sunderland
13.1%
13
North Tyneside
10.1%
10
Northumberland
10.1%
10
Middlesbrough
8.1%
8
Redcar and Cleveland
6.1%
6
Darlington
5.1%
5
Gateshead
5.1%
5
Stockton-on-Tees
5.1%
5
Hartlepool
4.0%
4
South Tyneside
3.0%
3
la_west_mids Which local authority do you live in?
Base: 202
Birmingham
26.2%
53
Coventry
10.4%
21
Dudley
8.9%
18
Wolverhampton
7.9%
16
Warwickshire
7.4%
15
Worcestershire
7.4%
15
Staffordshire
6.9%
14
Stoke-on-Trent
6.9%
14
Walsall
5.9%
12
Solihull
3.5%
7
County of Herefordshire
2.5%
5
Shropshire
2.5%
5
Sandwell
2.0%
4
Telford and Wrekin
1.5%
3
la_south_west Which local authority do you live in?
Base: 170
Devon
14.7%
25
Somerset
11.2%
19
Bournemouth, Christchurch and Poole
10.6%
18
Cornwall
10.6%
18
Gloucestershire
10.0%
17
City of Bristol
7.6%
13
Swindon
6.5%
11
Bath and North East Somerset
5.9%
10
Dorset
5.3%
9
Plymouth
4.7%
8
Wiltshire
4.7%
8
South Gloucestershire
2.9%
5
Torbay
2.9%
5
North Somerset
2.4%
4
la_yorkshire_humber Which local authority do you live in?
Base: 196
Leeds
17.3%
34
Sheffield
14.8%
29
East Riding of Yorkshire
8.2%
16
City of Kingston upon Hull
7.7%
15
Kirklees
7.7%
15
North Yorkshire
7.1%
14
Bradford
6.6%
13
Doncaster
5.6%
11
North East Lincolnshire
4.6%
9
Wakefield
4.6%
9
North Lincolnshire
3.6%
7
Rotherham
3.6%
7
Barnsley
3.1%
6
Calderdale
3.1%
6
York
2.6%
5
scot_region Which electoral region of Scotland do you live in?
Base: 162
Central Scotland
18.5%
30
Glasgow
17.3%
28
North East Scotland
15.4%
25
Lothian
14.8%
24
West Scotland
13.0%
21
Mid Scotland and Fife
10.5%
17
Highlands and Islands
5.6%
9
South Scotland
4.9%
8
la_scotland Which council area do you live in?
Base: 162
Glasgow City
13.0%
21
City of Edinburgh
10.5%
17
Fife
9.3%
15
South Lanarkshire
6.2%
10
Aberdeen City
5.6%
9
Aberdeenshire
5.6%
9
North Lanarkshire
4.9%
8
North Ayrshire
3.7%
6
Renfrewshire
3.7%
6
Highland
3.1%
5
West Lothian
3.1%
5
Angus
2.5%
4
Dundee City
2.5%
4
East Lothian
2.5%
4
Falkirk
2.5%
4
Scottish Borders
2.5%
4
Clackmannanshire
1.9%
3
East Ayrshire
1.9%
3
Moray
1.9%
3
Perth and Kinross
1.9%
3
South Ayrshire
1.9%
3
West Dunbartonshire
1.9%
3
Argyll and Bute
1.2%
2
Dumfries and Galloway
1.2%
2
East Dunbartonshire
1.2%
2
East Renfrewshire
1.2%
2
Inverclyde
1.2%
2
Midlothian
1.2%
2
Stirling
0.6%
1
la_wales In which local authority do you live?
Base: 123
Cardiff // Caerdydd
13.8%
17
Swansea // Abertawe
9.8%
12
Carmarthenshire // Sir Gaerfyrddin
8.1%
10
Rhondda Cynon Taf // Rhondda Cynon Taf
8.1%
10
Conwy // Conwy
5.7%
7
Gwynedd // Gwynedd
5.7%
7
Pembrokeshire // Sir Benfro
4.9%
6
Flintshire // Sir y Fflint
4.1%
5
Vale of Glamorgan // Bro Morgannwg
4.1%
5
Bridgend // Pen-y-bont ar Ogwr
3.3%
4
Ceredigion // Ceredigion
3.3%
4
Merthyr Tydfil // Merthyr Tudful
3.3%
4
Monmouthshire // Sir Fynwy
3.3%
4
Neath Port Talbot // Castell-nedd Port Talbot
3.3%
4
Torfaen // Torfaen
3.3%
4
Caerphilly // Caerffili
2.4%
3
Denbighshire // Sir Ddinbych
2.4%
3
Isle of Anglesey // Ynys Môn
2.4%
3
Newport // Casnewydd
2.4%
3
Powys // Powys
2.4%
3
Wrexham // Wrecsam
2.4%
3
Blaenau Gwent // Blaenau Gwent
1.6%
2
welsh_region **HIDDEN** Welsh Region From LA
Base: 123
South Wales Central
26.0%
32
North Wales
22.8%
28
Mid and West Wales
18.7%
23
South Wales West
16.3%
20
South Wales East
16.3%
20
la_northern_ireland Which local authority do you live in?
Base: 41
Ards and North Down
19.5%
8
Belfast
19.5%
8
Causeway Coast and Glens
14.6%
6
Antrim and Newtownabbey
12.2%
5
Armagh City, Banbridge and Craigavon
9.8%
4
Derry City and Strabane
7.3%
3
Newry, Mourne and Down
7.3%
3
Fermanagh and Omagh
2.4%
1
Lisburn and Castlereagh
2.4%
1
Mid Ulster
2.4%
1
Mid and East Antrim
2.4%
1
computationaladults How many people aged 14 or over live in your household, including yourself?
Base: 2079
2
43.1%
896
1 (only me)
33.6%
699
3
11.2%
233
4
8.6%
179
5
2.4%
50
6 or more
1.1%
22
computationalchildren How many children aged 13 or under live in your household?
Base: 2079
0 (no children aged 13 or under)
75.0%
1560
1
11.4%
238
2
10.8%
224
3
2.1%
44
4
0.5%
10
6 or more
0.1%
2
5
0.0%
1
HHinc Which of the following categories best describes your annual household income, including all benefits, but before tax is deducted?
Base: 2079
£20,000 - £29,999
29.1%
604
£30,000 - £39,999
21.7%
452
£15,000 - £19,999
13.0%
270
£10,000 - £14,999
12.7%
265
Less than £10,000
9.7%
201
Prefer not to say
2.9%
61
£40,000 - £49,999
2.9%
60
£50,000 - £59,999
2.4%
49
£60,000 - £69,999
2.2%
46
£70,000 - £79,999
2.2%
45
Don't know
0.9%
19
£80,000 - £89,999
0.2%
5
£90,000 - £99,999
0.1%
2
HHinc_Range We want to hear from a broad range of people from across the country. We ask about annual household income for demographic purposes only. It does not need to be exact, just as accurate an estimate as you can give.
Base: 80
Less than £20,000
55.0%
44
Between £20,000 and £39,999
41.2%
33
Between £40,000 and £59,999
3.8%
3
aehhinc The calculation needs to use computationalincome, computationaladults and computationalchildren
Base: 2079
£20,000 - £39,999
53.3%
1109
£0 - £19,999
46.7%
970
emp1 Which of the following best describes your current employment status?
Base: 2079
Employed full-time (More than 30 hours per week)
32.3%
672
Retired
26.5%
550
Employed part-time (Up to 30 hours per week)
15.2%
316
Unable to work due to long-term illness or disability
6.4%
133
Unemployed
6.2%
128
Family carer / homemaker
6.0%
125
Self-employed
4.4%
92
Student
2.5%
52
Unpaid volunteer
0.5%
11
emp2 Are you currently also in any paid employment alongside your studies?
Base: 52
Not Employed
53.8%
28
Employed part-time (Up to 30 hours per week)
38.5%
20
Self Employed
5.8%
3
Employed full-time (More than 30 hours per week)
1.9%
1
tenure Which of the following types of housing tenure best describes the accommodation you live in?
Base: 2079
Owned outright
36.6%
761
Rented from private landlord or letting agency
18.6%
387
Owned with a mortgage or loan
15.1%
314
Rented from Council (Local Authority)
13.2%
275
Rented from housing association, housing co-operative, charitable trust, or registered social landlord
10.1%
209
Living rent free
3.0%
62
Shared ownership - with a mortgage and paying rent
1.2%
24
Other private rented
1.2%
24
Rented from a relative or friend of household member
1.0%
21
Tied accommodation (accommodation provided by employer of a household member)
0.1%
2
seg Which of the following best describes the current occupation of the chief income earner in your household?
Base: 2079
Pensioner
20.4%
424
Supervisory or clerical and junior managerial roles, administrative or professional
20.2%
419
Skilled manual worker
14.1%
293
Semi-skilled and unskilled manual worker
13.4%
278
Intermediate managerial roles, administrative or professional
12.9%
269
Unemployed
11.3%
234
Higher managerial roles, administrative or professional
5.7%
119
Casual worker
2.1%
43
se_group *Hidden* Question for Socio-Economic Groups
Base: 2079
C2DE
61.2%
1272
ABC1
38.8%
807
qual_multi_1 qual_multi - Which of these qualifications do you have? No Qualifications
Base: 118
No Qualifications
100.0%
118
qual_multi_2 qual_multi - Which of these qualifications do you have? Entry level qualification (e g entry level certificate, Skills for Life)
Base: 106
Entry level qualification (e g entry level certificate, Skills for Life)
100.0%
106
qual_multi_3 qual_multi - Which of these qualifications do you have? Level 1 qualification (e g Level 1 basic / essential / functional skills, Music Grade 1, 2, or 3)
Base: 149
Level 1 qualification (e g Level 1 basic / essential / functional skills, Music Grade 1, 2, or 3)
100.0%
149
qual_multi_4 qual_multi - Which of these qualifications do you have? A formal Apprenticeship
Base: 138
A formal Apprenticeship
100.0%
138
qual_multi_5 qual_multi - Which of these qualifications do you have? NVQs / GNVQs / RSA Diploma
Base: 286
NVQs / GNVQs / RSA Diploma
100.0%
286
qual_multi_6 qual_multi - Which of these qualifications do you have? Standard Grade
Base: 41
Standard Grade
100.0%
41
qual_multi_7 qual_multi - Which of these qualifications do you have? GCSEs / O-Levels / CSEs
Base: 827
GCSEs / O-Levels / CSEs
100.0%
827
qual_multi_8 qual_multi - Which of these qualifications do you have? Highers / Advanced Highers
Base: 77
Highers / Advanced Highers
100.0%
77
qual_multi_9 qual_multi - Which of these qualifications do you have? AS-Levels
Base: 76
AS-Levels
100.0%
76
qual_multi_10 qual_multi - Which of these qualifications do you have? A-Levels
Base: 398
A-Levels
100.0%
398
qual_multi_11 qual_multi - Which of these qualifications do you have? International Baccalaureate Diploma / Technical Baccalaureate Level 3
Base: 62
International Baccalaureate Diploma / Technical Baccalaureate Level 3
100.0%
62
qual_multi_12 qual_multi - Which of these qualifications do you have? Higher National Certificate (HNC) / Certificate of Higher Education (CertHE)
Base: 81
Higher National Certificate (HNC) / Certificate of Higher Education (CertHE)
100.0%
81
qual_multi_13 qual_multi - Which of these qualifications do you have? Higher National Diploma (HND) / Diploma of Higher Education (DipHE) / Foundation Degree
Base: 114
Higher National Diploma (HND) / Diploma of Higher Education (DipHE) / Foundation Degree
100.0%
114
qual_multi_14 qual_multi - Which of these qualifications do you have? Professional Qualifications (e g Teaching, Nursing, Accountancy, Licentiateship)
Base: 121
Professional Qualifications (e g Teaching, Nursing, Accountancy, Licentiateship)
100.0%
121
qual_multi_15 qual_multi - Which of these qualifications do you have? Degree / Postgraduate Degree (e g BA, BSc, MA, MSc, MRes, MBA, PGCE, PGDip, PhD)
Base: 521
Degree / Postgraduate Degree (e g BA, BSc, MA, MSc, MRes, MBA, PGCE, PGDip, PhD)
100.0%
521
qual_multi_16 qual_multi - Which of these qualifications do you have? Award
Base: 15
Award
100.0%
15
qual_multi_17 qual_multi - Which of these qualifications do you have? Certificate (Other)
Base: 54
Certificate (Other)
100.0%
54
qual_multi_18 qual_multi - Which of these qualifications do you have? Diploma (Other)
Base: 51
Diploma (Other)
100.0%
51
qual_multi_19 qual_multi - Which of these qualifications do you have? Other (incl other work-related qualifications / vocational training, e g forklift operator training, construction skills certification scheme (CSCS), & Foreign Qualifications)
Base: 67
Other (incl other work-related qualifications / vocational training, e g forklift operator training, construction skil
100.0%
67
qual_nvq At which level is your highest qualification for your NVQs/GNVQs/RSA Diploma?
Base: 286
NVQ Level 3 or an Advanced GNVQ or an RSA Advanced Diploma
40.2%
115
NVQ Level 2 or an Intermediate GNVQ or an RSA Diploma
35.0%
100
NVQ Level 4 or higher, or an RSA Higher Diploma
14.3%
41
NVQ Level 1 or a Foundation GNVQ
10.5%
30
qual_alevel_1 qual_alevel - How many of each of the following qualifications do you have? A-Levels
Base: 398
3
42.0%
167
2
30.7%
122
4+
15.6%
62
1
11.8%
47
qual_alevel_2 qual_alevel - How many of each of the following qualifications do you have? AS-Levels
Base: 76
1
39.5%
30
4+
22.4%
17
3
19.7%
15
2
18.4%
14
qual_gcse What is your highest level of attainment for your GCSEs/O-Levels/CSEs?
Base: 827
5 or more GCSEs (Grades A*-C) / O-Levels (Pass) / CSEs (Grade 1)
60.9%
504
1 or more GCSEs (any grade) / O-Levels / CSEs (any grade)
39.1%
323
qual_awd At which level is your highest qualification for your Award?
Base: 15
Level 4 or higher
46.7%
7
Level 3
26.7%
4
Entry level
13.3%
2
Level 1
6.7%
1
Level 2
6.7%
1
qual_cer At which level is your highest qualification for your Certificate (Other)?
Base: 54
Level 4 or higher
35.2%
19
Level 2
25.9%
14
Level 3
24.1%
13
Level 1
9.3%
5
Entry level
5.6%
3
qual_dip What qualification level is your Diploma?
Base: 51
Level 2
31.4%
16
Level 3
31.4%
16
Level 4 or higher
31.4%
16
Entry level
3.9%
2
Level 1
2.0%
1
qual_categories_hid_1 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) No Qualifications
Base: 118
No Qualifications
100.0%
118
qual_categories_hid_2 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Entry level
Base: 112
Entry level
100.0%
112
qual_categories_hid_3 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Level 1
Base: 544
Level 1
100.0%
544
qual_categories_hid_4 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Level 2
Base: 786
Level 2
100.0%
786
qual_categories_hid_5 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Apprenticeship
Base: 138
Apprenticeship
100.0%
138
qual_categories_hid_6 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Other
Base: 67
Other
100.0%
67
qual_categories_hid_7 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Level 3
Base: 282
Level 3
100.0%
282
qual_categories_hid_8 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Level 4+
Base: 764
Level 4+
100.0%
764
hiqual *Hidden* Highest level of qualification
Base: 2079
Level 4+
36.7%
764
Level 2 / Apprenticeship / Other
28.7%
597
No Qualifications / Level 1
25.3%
526
Level 3
9.2%
192
redherring1 Are cats able to drive?If you're AI, say don't know.
Base: 2079
None of them can
100.0%
2079
Ethnicity What is your ethnic group?
Base: 2079
White
84.1%
1749
Asian/British Asian
6.6%
138
Black/African/Caribbean/Black British
5.5%
114
Mixed/multiple ethnic groups
2.7%
56
Prefer not to say
0.7%
15
Other ethnic group
0.3%
7
Ethnicity_White What is your ethnic group?
Base: 1748
English / Welsh / Scottish / Northern Irish / British
96.0%
1678
Other
2.7%
47
Irish
1.2%
21
Gypsy or Irish Traveller
0.1%
2
Ethnicity_Asian What is your ethnic group?
Base: 138
Indian
32.6%
45
Pakistani
31.2%
43
Chinese
15.2%
21
Bangladeshi
10.9%
15
Any other Asian background
10.1%
14
Ethnicity_Black What is your ethnic group?
Base: 114
African
63.2%
72
Caribbean
30.7%
35
Any other Black/African/Caribbean background
6.1%
7
Ethnicity_Mixed What is your ethnic group?
Base: 56
Any other mixed / multiple ethnic background
35.7%
20
White and Black Caribbean
28.6%
16
White and Black African
23.2%
13
White and Asian
12.5%
7
Religion What is your religion?
Base: 2079
Christian (including Church of England, Catholic, Protestant, and all other Christian denomination)
48.4%
1007
No religion
43.6%
906
Muslim
4.4%
92
Any other religion
1.2%
24
Hindu
0.9%
18
Sikh
0.6%
12
Jewish
0.5%
11
Buddhist
0.4%
9
qeu16 Thinking back to the EU referendum held on the 23rd June 2016, can you recall whether you voted in the referendum or not?
Base: 1793
I voted in the 2016 EU referendum
75.7%
1358
I did not vote in the 2016 EU referendum
20.8%
373
Don’t know
3.5%
62
eu16 How did you vote in the 2016 Referendum?
Base: 1358
Leave
52.2%
709
Remain
46.9%
637
Can’t remember
0.9%
12
qge24 Thinking back to the General Election held on the 4th July 2024, can you recall whether you voted in that election or not?
Base: 2079
I voted in the 2024 General Election
70.5%
1465
I did not vote for the 2024 General Election
25.6%
532
Can’t remember
3.9%
82
ge24 For which party did you vote in the 2024 General Election?
Base: 1465
Labour
38.0%
557
Conservative
21.6%
317
Reform UK
18.0%
264
Liberal Democrats
8.8%
129
Green Party
5.7%
83
Scottish National Party (SNP)
3.3%
48
Another party
1.2%
18
Can’t remember
1.2%
18
Plaid Cymru
0.8%
11
Democratic Unionist Party
0.3%
5
SDLP
0.3%
5
UUP
0.3%
4
Sinn Fein
0.2%
3
Alliance
0.1%
2
TUV
0.1%
1
ltv If there were to be a general election, on a scale of 0 - 10, where 0 is would not vote and 10 is certain to vote, how likely would you be to vote?
Base: 2079
10 - Certain to vote
50.8%
1057
0 - Would not vote
11.6%
242
9
8.3%
172
8
7.8%
163
5
6.7%
139
7
5.1%
105
6
2.7%
56
4
2.6%
54
3
1.6%
34
2
1.4%
30
1
1.3%
27
gevi If there were a general election tomorrow, and there were candidates from all political parties standing in your constituency, for which party would you vote?
Base: 1837
Reform UK
28.5%
523
Labour
19.9%
366
Undecided
15.3%
281
Conservative
14.0%
257
Liberal Democrats
8.9%
163
Green Party
7.9%
145
Scottish National Party (SNP)
2.6%
47
Another party
1.0%
19
Plaid Cymru
0.7%
12
Sinn Fein
0.3%
5
Democratic Unionist Party
0.3%
5
UUP
0.3%
5
Alliance
0.2%
4
SDLP
0.1%
2
TUV
0.1%
2
PBP
0.1%
1
q1_1 q1 - We are interested in people who have experienced fraud, people who have experienced attempted fraud, and people who have had no experience of fraud at all, attempted or successful.Please consider your experience and answer honestly and accurately.
Base: 317
I have been the victim of financial fraud
100.0%
317
q1_2 q1 - We are interested in people who have experienced fraud, people who have experienced attempted fraud, and people who have had no experience of fraud at all, attempted or successful.Please consider your experience and answer honestly and accurately.
Base: 603
I have been the victim of attempted financial fraud
100.0%
603
q1_3 q1 - We are interested in people who have experienced fraud, people who have experienced attempted fraud, and people who have had no experience of fraud at all, attempted or successful.Please consider your experience and answer honestly and accurately.
Base: 1095
I have not been the victim of financial fraud or attempted financial fraud
100.0%
1095
q1_4 q1 - We are interested in people who have experienced fraud, people who have experienced attempted fraud, and people who have had no experience of fraud at all, attempted or successful.Please consider your experience and answer honestly and accurately.
Base: 112
I’m not sure
100.0%
112
qFraud_A_1 qFraud_A - q1.a=I have been the victim of financial fraud
Base: 317
q1.a=I have been the victim of financial fraud
100.0%
317
qFraud_A_2 qFraud_A - q1.a=I have been the victim of attempted financial fraud
Base: 603
q1.a=I have been the victim of attempted financial fraud
100.0%
603
qFraud_A_3 qFraud_A - q1.a=I have not been the victim of financial fraud or attempted financial fraud
Base: 1095
q1.a=I have not been the victim of financial fraud or attempted financial fraud
100.0%
1095
qFraud_A_4 qFraud_A - q1.a=I’m not sure
Base: 112
q1.a=I’m not sure
100.0%
112
qFraud_B_1 qFraud_B - q1.a=I have been the victim of financial fraud
Base: 300
q1.a=I have been the victim of financial fraud
100.0%
300
qFraud_B_2 qFraud_B - q1.a=I have been the victim of attempted financial fraud
Base: 572
q1.a=I have been the victim of attempted financial fraud
100.0%
572
qFraud_B_3 qFraud_B - q1.a=I have not been the victim of financial fraud or attempted financial fraud
Base: 1095
q1.a=I have not been the victim of financial fraud or attempted financial fraud
100.0%
1095
qFraud_B_4 qFraud_B - q1.a=I’m not sure
Base: 112
q1.a=I’m not sure
100.0%
112
q2 How many times, if at all, have you experienced fraud where you were deliberately deceived and you lost money as a result?
Base: 317
At least once but it was over 12 months ago
47.3%
150
Once in the past 12 months
36.0%
114
Twice in the past 12 months
10.4%
33
Don’t know
3.8%
12
Three or more times in the past 12 months
2.5%
8
q3 Thinking about your most recent experience of financial fraud which resulted in you losing money, where did the fraud originate from?
Base: 317
Other (please specify):
24.6%
78
Online marketplace or shopping site (e.g., eBay, Facebook Marketplace)
18.3%
58
Social media platform (e.g., Facebook, Instagram)
15.8%
50
Phone call (e.g., scammer)
12.6%
40
Text message / WhatsApp / other messaging app
11.0%
35
Online advert (e.g., pop-ups, banner ads)
7.6%
24
Email
6.9%
22
Face-to-face interaction (e.g., door-to-door)
3.2%
10
q4 Thinking about your most recent experience of financial fraud which resulted in you losing money, how much money did you lose?
Base: 317
£100-£499
24.9%
79
£10-£49
15.8%
50
£50-£99
15.8%
50
£1,000-£4,999
12.3%
39
£500-£999
10.4%
33
£5,000-£9,999
3.8%
12
£1-£9
2.8%
9
£10,000-£24,999
2.5%
8
£25,000-£49,999
2.5%
8
Less than £1
1.9%
6
Don’t know
1.9%
6
£150,000-£249,999
1.6%
5
Prefer not to say
1.6%
5
£50,000-£149,999
1.3%
4
£250,000 or more
0.9%
3
q5 Thinking about your most recent experience of financial fraud which resulted in you losing money, how did you first realise you had been defrauded?
Base: 317
I noticed it myself (e.g., on my bank statement)
33.1%
105
My bank or financial provider alerted me
21.1%
67
Other (please specify):
13.2%
42
I received a suspicious message/email/call from the fraudster after the fact
11.4%
36
I discovered it when trying to use my account or card (e.g., declined payment)
7.9%
25
A friend or family member made me aware
6.0%
19
Don’t remember
3.2%
10
I was contacted by an authority or the police
2.5%
8
A company or service provider alerted me (e.g., utility company, retailer)
1.6%
5
q6 Thinking about your most recent experience of financial fraud which resulted in you losing money, how long after the incident did you first realise you had been defrauded?
Base: 317
Within a few hours
21.1%
67
Immediately
20.2%
64
Within a few days
18.6%
59
Within a week
10.4%
33
Within a few weeks
10.4%
33
Within a few months
7.9%
25
Don’t remember
5.7%
18
About a year later
2.8%
9
More than a year later
2.8%
9
q7 Did you report your most recent experience of financial fraud which resulted in you losing money?
Base: 317
Yes, I reported it
74.1%
235
No, I did not report it
21.8%
69
Don’t remember
4.1%
13
q8_1 q8 - What was the reason/s you chose not to report your most recent experience of financial fraud which resulted in you losing money? Please select all that apply. I didn’t think reporting would help
Base: 33
I didn’t think reporting would help
100.0%
33
q8_2 q8 - What was the reason/s you chose not to report your most recent experience of financial fraud which resulted in you losing money? Please select all that apply. I thought the process would be too difficult or time-consuming
Base: 13
I thought the process would be too difficult or time-consuming
100.0%
13
q8_3 q8 - What was the reason/s you chose not to report your most recent experience of financial fraud which resulted in you losing money? Please select all that apply. I felt embarrassed or ashamed
Base: 28
I felt embarrassed or ashamed
100.0%
28
q8_4 q8 - What was the reason/s you chose not to report your most recent experience of financial fraud which resulted in you losing money? Please select all that apply. I didn’t know how or where to report it
Base: 13
I didn’t know how or where to report it
100.0%
13
q8_5 q8 - What was the reason/s you chose not to report your most recent experience of financial fraud which resulted in you losing money? Please select all that apply. I didn’t have enough evidence or information
Base: 23
I didn’t have enough evidence or information
100.0%
23
q8_6 q8 - What was the reason/s you chose not to report your most recent experience of financial fraud which resulted in you losing money? Please select all that apply. Other (please specify)
Base: 9
Other (please specify)
100.0%
9
q9_1 q9 - Who did you report this to? My bank or building society
Base: 158
My bank or building society
100.0%
158
q9_2 q9 - Who did you report this to? The police
Base: 48
The police
100.0%
48
q9_3 q9 - Who did you report this to? Action Fraud
Base: 53
Action Fraud
100.0%
53
q9_4 q9 - Who did you report this to? My credit card provider
Base: 49
My credit card provider
100.0%
49
q9_5 q9 - Who did you report this to? My insurer (e.g., if financial fraud covered by insurance)
Base: 2
My insurer (e.g., if financial fraud covered by insurance)
100.0%
2
q9_6 q9 - Who did you report this to? Citizens Advice or advice organisation
Base: 7
Citizens Advice or advice organisation
100.0%
7
q9_7 q9 - Who did you report this to? A social media or online platform (e.g., Facebook, Amazon)
Base: 21
A social media or online platform (e.g., Facebook, Amazon)
100.0%
21
q9_8 q9 - Who did you report this to? Other (please specify):
Base: 10
Other (please specify):
100.0%
10
q10 Thinking about your most recent experience of financial fraud which resulted in you losing money, were you or were you not reimbursed by your bank or financial services provider for the money you lost? Please select the statement that best applie
Base: 317
I was fully reimbursed
45.1%
143
I was not reimbursed
38.2%
121
I was partially reimbursed
13.6%
43
Don’t remember
3.2%
10
q11 Thinking about your most recent experience of financial fraud which resulted in you losing money, did your bank or payment provider make any changes to your account after the incident?
Base: 317
No changes were made
33.8%
107
Increased security or monitoring on my account
22.1%
70
Temporarily froze my account
17.4%
55
Restricted access to certain services (e.g., online transfers)
8.5%
27
Other (please specify):
6.6%
21
Permanently closed my account
6.0%
19
Don’t remember / Don’t know
5.7%
18
q12_1 q12 - Thinking about your most recent experience of financial fraud which resulted in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Managing your day-to-day finan
Base: 192
Not that much
26.0%
50
Quite a bit
25.0%
48
A great deal
24.5%
47
Not at all
24.5%
47
q12_2 q12 - Thinking about your most recent experience of financial fraud which resulted in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Accessing your savings or emer
Base: 192
Not at all
33.3%
64
Not that much
28.1%
54
A great deal
18.8%
36
Quite a bit
18.8%
36
Don’t remember
1.0%
2
q12_3 q12 - Thinking about your most recent experience of financial fraud which resulted in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Receiving income or benefits (
Base: 192
Not at all
40.1%
77
Not that much
25.5%
49
A great deal
19.3%
37
Quite a bit
14.1%
27
Don’t remember
1.0%
2
q12_4 q12 - Thinking about your most recent experience of financial fraud which resulted in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Making regular payments (e.g.,
Base: 192
Not that much
29.2%
56
Not at all
28.1%
54
A great deal
21.4%
41
Quite a bit
20.8%
40
Don’t remember
0.5%
1
q12_5 q12 - Thinking about your most recent experience of financial fraud which resulted in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Using online or mobile banking
Base: 192
Not that much
26.6%
51
Not at all
26.6%
51
A great deal
23.4%
45
Quite a bit
22.9%
44
Don’t remember
0.5%
1
q12_6 q12 - Thinking about your most recent experience of financial fraud which resulted in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Using debit/credit cards for p
Base: 192
Quite a bit
31.2%
60
A great deal
24.5%
47
Not that much
24.0%
46
Not at all
17.7%
34
Don’t remember
2.6%
5
q12_7 q12 - Thinking about your most recent experience of financial fraud which resulted in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Sending or transferring money
Base: 192
Not at all
29.7%
57
A great deal
22.9%
44
Not that much
22.9%
44
Quite a bit
22.4%
43
Don’t remember
2.1%
4
q14_1 q14 - Thinking about your most recent experience of financial fraud which resulted in you losing money, please indicate to what extent it affected each of the following areas of your life, if at all. Your ability to pay essential bills (e.g., rent, uti
Base: 317
Not at all
34.7%
110
Not that much
27.8%
88
Quite a bit
18.6%
59
A great deal
16.1%
51
Don’t remember
2.8%
9
q14_2 q14 - Thinking about your most recent experience of financial fraud which resulted in you losing money, please indicate to what extent it affected each of the following areas of your life, if at all. Your ability to spend on non-essential or leisure it
Base: 317
Not that much
30.0%
95
Not at all
26.5%
84
Quite a bit
22.1%
70
A great deal
18.3%
58
Don’t remember
3.2%
10
q14_3 q14 - Thinking about your most recent experience of financial fraud which resulted in you losing money, please indicate to what extent it affected each of the following areas of your life, if at all. Your ability to save or invest money
Base: 317
Not at all
39.1%
124
Not that much
24.6%
78
Quite a bit
18.6%
59
A great deal
14.2%
45
Don’t remember
3.5%
11
q14_4 q14 - Thinking about your most recent experience of financial fraud which resulted in you losing money, please indicate to what extent it affected each of the following areas of your life, if at all. Your overall financial security or stability
Base: 317
Not that much
32.5%
103
Not at all
23.0%
73
Quite a bit
22.7%
72
A great deal
18.3%
58
Don’t remember
3.5%
11
q14_5 q14 - Thinking about your most recent experience of financial fraud which resulted in you losing money, please indicate to what extent it affected each of the following areas of your life, if at all. Your emotional wellbeing or peace of mind
Base: 317
Quite a bit
33.1%
105
A great deal
30.6%
97
Not that much
21.8%
69
Not at all
12.3%
39
Don’t remember
2.2%
7
q14_6 q14 - Thinking about your most recent experience of financial fraud which resulted in you losing money, please indicate to what extent it affected each of the following areas of your life, if at all. Your trust in financial institutions or online servi
Base: 317
Quite a bit
27.8%
88
A great deal
24.9%
79
Not that much
22.4%
71
Not at all
22.4%
71
Don’t remember
2.5%
8
q15_1 q15 - Has your most recent experience of financial fraud which resulted in you losing money resulted in any of the following outcomes? I use more cash than before
Base: 36
I use more cash than before
100.0%
36
q15_2 q15 - Has your most recent experience of financial fraud which resulted in you losing money resulted in any of the following outcomes? I make fewer online purchases
Base: 70
I make fewer online purchases
100.0%
70
q15_3 q15 - Has your most recent experience of financial fraud which resulted in you losing money resulted in any of the following outcomes? I opened a new bank account with a different bank
Base: 30
I opened a new bank account with a different bank
100.0%
30
q15_4 q15 - Has your most recent experience of financial fraud which resulted in you losing money resulted in any of the following outcomes? I avoid certain websites or online services
Base: 125
I avoid certain websites or online services
100.0%
125
q15_5 q15 - Has your most recent experience of financial fraud which resulted in you losing money resulted in any of the following outcomes? I changed my online security habits (e.g., stronger passwords)
Base: 106
I changed my online security habits (e.g., stronger passwords)
100.0%
106
q15_6 q15 - Has your most recent experience of financial fraud which resulted in you losing money resulted in any of the following outcomes? I monitor my bank accounts more frequently
Base: 149
I monitor my bank accounts more frequently
100.0%
149
q15_8 q15 - Has your most recent experience of financial fraud which resulted in you losing money resulted in any of the following outcomes? Other (please specify):
Base: 17
Other (please specify):
100.0%
17
q15_7 q15 - Has your most recent experience of financial fraud which resulted in you losing money resulted in any of the following outcomes? No, I have not changed the way I manage my money
Base: 48
No, I have not changed the way I manage my money
100.0%
48
q16 Thinking about managing a bank account after your most recent experience of financial fraud which resulted in you losing money, please select the statement that best applies to you.
Base: 317
I did not experience any difficulties opening or maintaining a bank account
73.2%
232
Don’t remember
9.5%
30
Both opening and maintaining accounts became harder
8.2%
26
It became harder to maintain my existing account
6.0%
19
It became harder to open a new account
3.2%
10
q18 Thinking about your most recent experience of financial fraud which resulted in you losing money, please select the statement which best applies to you.
Base: 317
I feel that my bank treated me fairly when dealing with the financial fraud
65.3%
207
Not applicable
19.6%
62
I do not feel that my bank treated me fairly when dealing the financial fraud
15.1%
48
q19 Please select the statement which is closest to your view.
Base: 317
After experiencing financial fraud, I felt stress, anxiety, or a loss in confidence in using financial services.
56.5%
179
After experiencing financial fraud, I did not feel any stress, anxiety, or loss in confidence in using financial service
37.9%
120
Prefer not to say
5.7%
18
q20_1 q20 - In this survey, by ‘attempted financial fraud’, we mean any situation where someone deliberately tried to deceive you to obtain money but did not succeed.Thinking about the past 12 months, in which of the following ways, if any, have you been
Base: 272
Phone call (e.g., scammer)
100.0%
272
q20_2 q20 - In this survey, by ‘attempted financial fraud’, we mean any situation where someone deliberately tried to deceive you to obtain money but did not succeed.Thinking about the past 12 months, in which of the following ways, if any, have you been
Base: 214
Text message / WhatsApp / other messaging app
100.0%
214
q20_3 q20 - In this survey, by ‘attempted financial fraud’, we mean any situation where someone deliberately tried to deceive you to obtain money but did not succeed.Thinking about the past 12 months, in which of the following ways, if any, have you been
Base: 218
Email
100.0%
218
q20_4 q20 - In this survey, by ‘attempted financial fraud’, we mean any situation where someone deliberately tried to deceive you to obtain money but did not succeed.Thinking about the past 12 months, in which of the following ways, if any, have you been
Base: 72
Online advert (e.g., pop-ups, banner ads)
100.0%
72
q20_5 q20 - In this survey, by ‘attempted financial fraud’, we mean any situation where someone deliberately tried to deceive you to obtain money but did not succeed.Thinking about the past 12 months, in which of the following ways, if any, have you been
Base: 105
Social media platform (e.g., Facebook, Instagram)
100.0%
105
q20_6 q20 - In this survey, by ‘attempted financial fraud’, we mean any situation where someone deliberately tried to deceive you to obtain money but did not succeed.Thinking about the past 12 months, in which of the following ways, if any, have you been
Base: 71
Online marketplace or shopping site (e.g., eBay, Facebook Marketplace)
100.0%
71
q20_7 q20 - In this survey, by ‘attempted financial fraud’, we mean any situation where someone deliberately tried to deceive you to obtain money but did not succeed.Thinking about the past 12 months, in which of the following ways, if any, have you been
Base: 23
Face-to-face interaction (e.g., door-to-door)
100.0%
23
q20_8 q20 - In this survey, by ‘attempted financial fraud’, we mean any situation where someone deliberately tried to deceive you to obtain money but did not succeed.Thinking about the past 12 months, in which of the following ways, if any, have you been
Base: 45
Other (please specify):
100.0%
45
q21 How many times, if at all, have you received a scam text / message / email / phone call over the last month? Please read each option carefully and select one.
Base: 603
Two or three times over the past month
18.2%
110
Once over the past month
17.6%
106
A few times a week over the past month
16.3%
98
At least once a week over the past month
15.3%
92
Not once over the past month
14.4%
87
At least once a day over the past month
8.6%
52
More than once a day over the past month
6.6%
40
Don’t know
3.0%
18
q22 How many times, if at all, have you been alerted to an attempted fraud on your account/s which did not result in you losing money, for example, your bank either questioning or alerting you to a suspicious transaction?
Base: 603
At least once but it was over 12 months ago
33.3%
201
Not once ever
23.9%
144
Three or more times in the past 12 months
17.2%
104
Once in the past 12 months
16.7%
101
Twice in the past 12 months
8.8%
53
q23 Thinking about the most recent incident of attempted financial fraud you experienced which did not result in you losing money, where did the fraud originate?
Base: 603
Phone call (e.g., scammer)
27.4%
165
Email
19.6%
118
Text message / WhatsApp / other messaging app
19.4%
117
Social media platform (e.g., Facebook, Instagram)
10.0%
60
Other (please specify):
9.0%
54
Online marketplace or shopping site (e.g., eBay, Facebook Marketplace)
8.6%
52
Online advert (e.g., pop-ups, banner ads)
4.8%
29
Face-to-face interaction (e.g., door-to-door)
1.3%
8
q24 How did you first learn that this was an attempted financial fraud which did not result in you losing money?
Base: 603
I immediately recognized it as suspicious
51.1%
308
My bank or financial provider alerted me
18.2%
110
I received a suspicious message/email/call from the fraudster after the fact
9.1%
55
A friend or family member made me aware
7.0%
42
I discovered it when trying to use my account or card (e.g., declined payment)
5.8%
35
Other (please specify):
3.3%
20
I was contacted by an authority or the police
2.3%
14
A company or service provider alerted me (e.g., utility company, retailer)
2.3%
14
Don’t remember
0.8%
5
q25_1 q25 - What action, if any, did you take following your most recent experience of attempted financial fraud which did not result in you losing money? Changed my passwords
Base: 152
Changed my passwords
100.0%
152
q25_2 q25 - What action, if any, did you take following your most recent experience of attempted financial fraud which did not result in you losing money? Contacted my bank or financial provider
Base: 198
Contacted my bank or financial provider
100.0%
198
q25_3 q25 - What action, if any, did you take following your most recent experience of attempted financial fraud which did not result in you losing money? Reported it to the police
Base: 51
Reported it to the police
100.0%
51
q25_4 q25 - What action, if any, did you take following your most recent experience of attempted financial fraud which did not result in you losing money? Reported it to Action Fraud or another official body
Base: 98
Reported it to Action Fraud or another official body
100.0%
98
q25_5 q25 - What action, if any, did you take following your most recent experience of attempted financial fraud which did not result in you losing money? Signed up to CIFAS or another financial fraud prevention service
Base: 29
Signed up to CIFAS or another financial fraud prevention service
100.0%
29
q25_6 q25 - What action, if any, did you take following your most recent experience of attempted financial fraud which did not result in you losing money? Installed or updated security software on my device(s)
Base: 43
Installed or updated security software on my device(s)
100.0%
43
q25_7 q25 - What action, if any, did you take following your most recent experience of attempted financial fraud which did not result in you losing money? Told friends or family about it
Base: 153
Told friends or family about it
100.0%
153
q25_8 q25 - What action, if any, did you take following your most recent experience of attempted financial fraud which did not result in you losing money? Sought advice online or from my bank/provider
Base: 82
Sought advice online or from my bank/provider
100.0%
82
q25_9 q25 - What action, if any, did you take following your most recent experience of attempted financial fraud which did not result in you losing money? Other (please specify):
Base: 45
Other (please specify):
100.0%
45
q25_10 q25 - What action, if any, did you take following your most recent experience of attempted financial fraud which did not result in you losing money? Nothing, I didn’t take any action
Base: 90
Nothing, I didn’t take any action
100.0%
90
q25_11 q25 - What action, if any, did you take following your most recent experience of attempted financial fraud which did not result in you losing money? Don’t remember
Base: 5
Don’t remember
100.0%
5
q26 Thinking about your most recent experience of attempted financial fraud which did not result in you losing money, did your bank or payment provider make any changes to your account after the incident?
Base: 603
No changes were made
44.9%
271
Increased security or monitoring on my account
20.4%
123
Temporarily froze my account
14.8%
89
Restricted access to certain services (e.g., online transfers)
8.6%
52
Other (please specify):
4.3%
26
Permanently closed my account
3.6%
22
Don’t remember
3.3%
20
q27_1 q27 - Thinking about your most recent experience of attempted financial fraud which did not result in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Managing your
Base: 312
Not at all
28.2%
88
Not that much
26.0%
81
Quite a bit
22.8%
71
A great deal
20.2%
63
Don’t remember
2.9%
9
q27_2 q27 - Thinking about your most recent experience of attempted financial fraud which did not result in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Accessing your
Base: 312
Not at all
35.6%
111
Not that much
22.1%
69
Quite a bit
21.8%
68
A great deal
17.9%
56
Don’t remember
2.6%
8
q27_3 q27 - Thinking about your most recent experience of attempted financial fraud which did not result in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Receiving inco
Base: 312
Not at all
42.0%
131
Not that much
20.2%
63
Quite a bit
19.6%
61
A great deal
15.4%
48
Don’t remember
2.9%
9
q27_4 q27 - Thinking about your most recent experience of attempted financial fraud which did not result in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Making regular
Base: 312
Not at all
34.3%
107
Quite a bit
22.8%
71
Not that much
22.4%
70
A great deal
17.6%
55
Don’t remember
2.9%
9
q27_5 q27 - Thinking about your most recent experience of attempted financial fraud which did not result in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Using online o
Base: 312
Not at all
28.2%
88
Quite a bit
26.6%
83
A great deal
21.2%
66
Not that much
21.2%
66
Don’t remember
2.9%
9
q27_6 q27 - Thinking about your most recent experience of attempted financial fraud which did not result in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Using debit/cr
Base: 312
Quite a bit
30.4%
95
Not at all
26.3%
82
A great deal
20.8%
65
Not that much
19.2%
60
Don’t remember
3.2%
10
q27_7 q27 - Thinking about your most recent experience of attempted financial fraud which did not result in you losing money, to what extent, if at all, did these changes made by your bank or payment provider impact any of the following areas? Sending or tra
Base: 312
Not at all
32.4%
101
Quite a bit
24.4%
76
A great deal
20.5%
64
Not that much
18.9%
59
Don’t remember
3.8%
12
q29 How often, if at all, do you hear or read about financial fraud in the news or social media?
Base: 2079
Once or twice a month
25.3%
525
Every few months or so
20.2%
419
A few times a week
19.3%
401
A few times a year or less
15.1%
314
Not sure
8.8%
183
Never
7.2%
150
At least once a day
4.2%
87
q30 Please select the statement which is closest to your view.
Base: 2079
I feel like I know how to protect myself from financial fraud
80.8%
1680
I do not feel like I know how to protect myself from financial fraud
19.2%
399
q31 Where, if anywhere, do you usually get information on financial fraud prevention?
Police or government websites (e.g., Action Financial fraud, FCA)
7.8%
163
Other (please specify):
0.9%
19
q32 Please select the statement which is closest to your view.
Base: 2079
I have never felt discouraged from using online banking or payment methods because of financial fraud concerns
66.3%
1378
I have felt discouraged from using online banking or payment methods before because of financial fraud concerns
26.7%
555
Don’t remember
7.0%
146
q33 Who, if anyone, do you think should bear the most responsibility for preventing financial fraud?
Base: 2079
Banks and other financial providers
29.6%
616
Individuals themselves
22.8%
475
Regulators and law enforcement agencies
10.9%
227
The government
10.7%
223
Don’t know
8.9%
186
Social media and technology companies (e.g., Meta, TikTok)
5.7%
119
Retailers and online marketplaces (e.g., Amazon, eBay)
5.1%
105
Telecoms companies (e.g., phone providers)
2.8%
59
None of the above
2.3%
48
Other (please specify):
1.0%
21
q34 Thinking about the last 12 months, how much difficulty, if any, have you had in opening a new bank account or taking out a new financial product (e.g., by being declined a new account or new product)?
Base: 2079
None at all
64.2%
1335
Not that much
14.3%
297
Quite a bit
10.2%
213
Not sure
8.2%
171
A great deal of difficulty
3.0%
63
q35 In the last 12 months, how many times, if any, has your bank or payment provider closed your account due to suspected financial fraudulent activity?
Base: 2079
Not at all
78.5%
1631
Once
10.5%
218
More than once
6.0%
124
Not sure
5.1%
106
redherring2 Which of the below is yellow?
Base: 2079
Lemon
100.0%
2079
HumanityQ Thank you for your responses. Please can you prove your humanity by selecting “I am a human” below:
Base: 2079
I am a human
100.0%
2079
SurveyFeedback_1 SurveyFeedback - Thank you for taking this survey. If you wish, you can leave any feedback you may have about the survey here, or click 'Next' to complete the survey.
Base: 281
100.0%
281
SurveyFeedback_2 SurveyFeedback - Thank you for taking this survey. If you wish, you can leave any feedback you may have about the survey here, or click 'Next' to complete the survey. No feedback
Base: 1799
No feedback
100.0%
1799
QStatus *Hidden* to store all statuses for tracking and ease of redirecting.