survation. ← Fieldwork

Topline — Ticket Reselling Pilot Script

152 respondents · Unweighted · 142 questions · generated 2026-09-21 13:58 UTC
Provisional: live fieldwork, 152 interviews so far. Percentages are of each question's valid base (missing/not-asked excluded). Right-hand grey figure = count.

Quota fill from response data

Computed directly from the answers, so it stays correct even when a survey's platform quota counter is broken. ⚠ = platform counter disagrees.
Age
18-24
49/20
25-34
20/20
35-44
18/18
45-54
25/18
55-64
20/18
65+
20/18
Sex
Female
75/75
Male
77/90
Region
North West
?/15
North East
?/15
Yorkshire and the Humber
?/15
East of England
?/15
West Midlands
?/15
East Midlands
?/15
Wales
?/15
Scotland
?/15
South East
?/15
London
?/15
South West
?/15
Northern Ireland
?/15
aehhinc
£0 - £19,999
47/40
£20,000 - £39,999
42/40
£40,000+
63/40
se_group
ABC1
85/9999
C2DE
67/9999
hiqual
No Qualifications / Level 1
28/9999
Level 2 / Apprenticeship / Other
48/9999
Level 3
13/9999
Level 4+
63/9999

Device_1 Device - ** HIDDEN QUESTION TO STORE: Store device type ** Desktop

Base: 34
Desktop
100.0%
34

Device_2 Device - ** HIDDEN QUESTION TO STORE: Store device type ** Mobile

Base: 118
Mobile
100.0%
118

Sex What is your sex?

Base: 152
Male
50.7%
77
Female
49.3%
75

Country In which country do you currently live?

Base: 152
England
85.5%
130
Scotland
9.9%
15
Wales
4.6%
7

Region_A *** Autocoding Scotland or Northern Ireland or Wales

Base: 22
Scotland
68.2%
15
Wales
31.8%
7

Region_B These are the regions of England. Which Region do you live in?

Base: 130
North West
19.2%
25
London
15.4%
20
West Midlands
13.8%
18
South East
13.1%
17
East of England
10.0%
13
Yorkshire and the Humber
8.5%
11
North East
7.7%
10
East Midlands
6.2%
8
South West
6.2%
8

Region_C *** Region

Base: 152
North West
16.4%
25
London
13.2%
20
West Midlands
11.8%
18
South East
11.2%
17
Scotland
9.9%
15
East of England
8.6%
13
Yorkshire and the Humber
7.2%
11
North East
6.6%
10
East Midlands
5.3%
8
South West
5.3%
8
Wales
4.6%
7

london_borough Which borough do you live in?

Base: 20
City of London
20.0%
4
Barking and Dagenham
10.0%
2
Barnet
10.0%
2
Bexley
10.0%
2
Croydon
10.0%
2
Ealing
5.0%
1
Enfield
5.0%
1
Greenwich
5.0%
1
Haringey
5.0%
1
Havering
5.0%
1
Hillingdon
5.0%
1
Kensington and Chelsea
5.0%
1
Merton
5.0%
1

la_east_mids Which local authority do you live in?

Base: 8
Derbyshire
25.0%
2
Derby
12.5%
1
Leicestershire
12.5%
1
Lincolnshire
12.5%
1
North Northamptonshire
12.5%
1
Nottingham
12.5%
1
Nottinghamshire
12.5%
1

la_south_east Which local authority do you live in?

Base: 17
Hampshire
29.4%
5
Kent
23.5%
4
Buckinghamshire
5.9%
1
East Sussex
5.9%
1
Oxfordshire
5.9%
1
Reading
5.9%
1
Slough
5.9%
1
Southampton
5.9%
1
West Sussex
5.9%
1
Wokingham
5.9%
1

la_east_england Which local authority do you live in?

Base: 13
Suffolk
30.8%
4
Norfolk
23.1%
3
Essex
15.4%
2
Cambridgeshire
7.7%
1
Hertfordshire
7.7%
1
Luton
7.7%
1
Peterborough
7.7%
1

la_north_west Which local authority do you live in?

Base: 25
Manchester
36.0%
9
Blackburn with Darwen
8.0%
2
Blackpool
8.0%
2
Cheshire East
8.0%
2
Lancashire
8.0%
2
Stockport
8.0%
2
Bury
4.0%
1
Knowsley
4.0%
1
Liverpool
4.0%
1
St Helens
4.0%
1
Trafford
4.0%
1
Wirral
4.0%
1

la_north_east Which local authority do you live in?

Base: 10
Newcastle upon Tyne
30.0%
3
Northumberland
30.0%
3
County Durham
20.0%
2
Stockton-on-Tees
10.0%
1
Sunderland
10.0%
1

la_west_mids Which local authority do you live in?

Base: 18
Wolverhampton
27.8%
5
Birmingham
22.2%
4
Dudley
16.7%
3
Worcestershire
11.1%
2
Coventry
5.6%
1
Sandwell
5.6%
1
Telford and Wrekin
5.6%
1
Warwickshire
5.6%
1

la_south_west Which local authority do you live in?

Base: 8
Devon
37.5%
3
City of Bristol
25.0%
2
Cornwall
25.0%
2
Bournemouth, Christchurch and Poole
12.5%
1

la_yorkshire_humber Which local authority do you live in?

Base: 11
Sheffield
27.3%
3
Barnsley
18.2%
2
East Riding of Yorkshire
18.2%
2
Leeds
18.2%
2
Bradford
9.1%
1
Doncaster
9.1%
1

scot_region Which electoral region of Scotland do you live in?

Base: 15
Glasgow
33.3%
5
Central Scotland
26.7%
4
North East Scotland
26.7%
4
Lothian
6.7%
1
Highlands and Islands
6.7%
1

la_scotland Which council area do you live in?

Base: 15
Aberdeen City
20.0%
3
Dundee City
13.3%
2
Angus
6.7%
1
City of Edinburgh
6.7%
1
Dumfries and Galloway
6.7%
1
East Renfrewshire
6.7%
1
Falkirk
6.7%
1
Highland
6.7%
1
Inverclyde
6.7%
1
Midlothian
6.7%
1
North Lanarkshire
6.7%
1
Renfrewshire
6.7%
1

la_wales In which local authority do you live?

Base: 7
Cardiff // Caerdydd
28.6%
2
Blaenau Gwent // Blaenau Gwent
14.3%
1
Caerphilly // Caerffili
14.3%
1
Carmarthenshire // Sir Gaerfyrddin
14.3%
1
Rhondda Cynon Taf // Rhondda Cynon Taf
14.3%
1
Swansea // Abertawe
14.3%
1

welsh_region **HIDDEN** Welsh Region From LA

Base: 7
South Wales Central
42.9%
3
South Wales East
28.6%
2
Mid and West Wales
14.3%
1
South Wales West
14.3%
1

urban_rural Which of the following best describes the area you live in?

Base: 152
City / town in an accessible area
38.2%
58
Large / major city with many surrounding districts/areas
27.6%
42
Large / major city with some surrounding districts/areas
9.9%
15
City / town in a remote area
7.9%
12
Rural village
7.2%
11
Rural town
5.9%
9
Rural village in a remote area
2.0%
3
Rural town in a remote area
1.3%
2

computationaladults How many people aged 14 or over live in your household, including yourself?

Base: 152
2
33.6%
51
3
27.0%
41
1 (only me)
18.4%
28
4
17.1%
26
5
2.6%
4
6 or more
1.3%
2

computationalchildren How many children aged 13 or under live in your household?

Base: 152
0 (no children aged 13 or under)
65.1%
99
1
25.0%
38
2
7.2%
11
3
2.0%
3
4
0.7%
1

HHinc Which of the following categories best describes your annual household income, including all benefits, but before tax is deducted?

Base: 152
£20,000 - £29,999
12.5%
19
£30,000 - £39,999
11.2%
17
£100,000 - £149,999
9.9%
15
£40,000 - £49,999
9.2%
14
£10,000 - £14,999
8.6%
13
Less than £10,000
7.9%
12
£15,000 - £19,999
7.9%
12
£90,000 - £99,999
6.6%
10
£60,000 - £69,999
5.3%
8
£50,000 - £59,999
4.6%
7
£70,000 - £79,999
4.6%
7
£80,000 - £89,999
3.9%
6
£150,000 - £199,999
2.6%
4
Don't know
2.6%
4
£200,000 or more
1.3%
2
Prefer not to say
1.3%
2

HHinc_Range We want to hear from a broad range of people from across the country. We ask about annual household income for demographic purposes only. It does not need to be exact, just as accurate an estimate as you can give.

Base: 6
Between £20,000 and £39,999
50.0%
3
Less than £20,000
33.3%
2
Between £40,000 and £59,999
16.7%
1

aehhinc The calculation needs to use computationalincome, computationaladults and computationalchildren

Base: 152
£40,000+
41.4%
63
£0 - £19,999
30.9%
47
£20,000 - £39,999
27.6%
42

emp1 Which of the following best describes your current employment status?

Base: 152
Employed full-time (More than 30 hours per week)
51.3%
78
Employed part-time (Up to 30 hours per week)
17.1%
26
Retired
9.9%
15
Student
8.6%
13
Self-employed
4.6%
7
Unemployed
3.3%
5
Unable to work due to long-term illness or disability
3.3%
5
Family carer / homemaker
2.0%
3

emp2 Are you currently also in any paid employment alongside your studies?

Base: 13
Not Employed
61.5%
8
Employed part-time (Up to 30 hours per week)
38.5%
5

tenure Which of the following types of housing tenure best describes the accommodation you live in?

Base: 152
Owned outright
28.9%
44
Owned with a mortgage or loan
27.6%
42
Rented from private landlord or letting agency
17.8%
27
Rented from Council (Local Authority)
9.9%
15
Rented from housing association, housing co-operative, charitable trust, or registered social landlord
7.9%
12
Living rent free
3.9%
6
Rented from a relative or friend of household member
2.0%
3
Other private rented
1.3%
2
Shared ownership - with a mortgage and paying rent
0.7%
1

seg Which of the following best describes the current occupation of the chief income earner in your household?

Base: 152
Higher managerial roles, administrative or professional
20.4%
31
Intermediate managerial roles, administrative or professional
17.8%
27
Supervisory or clerical and junior managerial roles, administrative or professional
17.8%
27
Skilled manual worker
15.1%
23
Semi-skilled and unskilled manual worker
9.9%
15
Unemployed
9.2%
14
Pensioner
7.2%
11
Casual worker
2.6%
4

se_group *Hidden* Question for Socio-Economic Groups

Base: 152
ABC1
55.9%
85
C2DE
44.1%
67

qual_multi_1 qual_multi - Which of these qualifications do you have? No Qualifications

Base: 4
No Qualifications
100.0%
4

qual_multi_2 qual_multi - Which of these qualifications do you have? Entry level qualification (e g entry level certificate, Skills for Life)

Base: 20
Entry level qualification (e g entry level certificate, Skills for Life)
100.0%
20

qual_multi_3 qual_multi - Which of these qualifications do you have? Level 1 qualification (e g Level 1 basic / essential / functional skills, Music Grade 1, 2, or 3)

Base: 18
Level 1 qualification (e g Level 1 basic / essential / functional skills, Music Grade 1, 2, or 3)
100.0%
18

qual_multi_4 qual_multi - Which of these qualifications do you have? A formal Apprenticeship

Base: 13
A formal Apprenticeship
100.0%
13

qual_multi_5 qual_multi - Which of these qualifications do you have? NVQs / GNVQs / RSA Diploma

Base: 17
NVQs / GNVQs / RSA Diploma
100.0%
17

qual_multi_6 qual_multi - Which of these qualifications do you have? Standard Grade

Base: 4
Standard Grade
100.0%
4

qual_multi_7 qual_multi - Which of these qualifications do you have? GCSEs / O-Levels / CSEs

Base: 64
GCSEs / O-Levels / CSEs
100.0%
64

qual_multi_8 qual_multi - Which of these qualifications do you have? Highers / Advanced Highers

Base: 9
Highers / Advanced Highers
100.0%
9

qual_multi_9 qual_multi - Which of these qualifications do you have? AS-Levels

Base: 7
AS-Levels
100.0%
7

qual_multi_10 qual_multi - Which of these qualifications do you have? A-Levels

Base: 40
A-Levels
100.0%
40

qual_multi_11 qual_multi - Which of these qualifications do you have? International Baccalaureate Diploma / Technical Baccalaureate Level 3

Base: 8
International Baccalaureate Diploma / Technical Baccalaureate Level 3
100.0%
8

qual_multi_12 qual_multi - Which of these qualifications do you have? Higher National Certificate (HNC) / Certificate of Higher Education (CertHE)

Base: 10
Higher National Certificate (HNC) / Certificate of Higher Education (CertHE)
100.0%
10

qual_multi_13 qual_multi - Which of these qualifications do you have? Higher National Diploma (HND) / Diploma of Higher Education (DipHE) / Foundation Degree

Base: 10
Higher National Diploma (HND) / Diploma of Higher Education (DipHE) / Foundation Degree
100.0%
10

qual_multi_14 qual_multi - Which of these qualifications do you have? Professional Qualifications (e g Teaching, Nursing, Accountancy, Licentiateship)

Base: 12
Professional Qualifications (e g Teaching, Nursing, Accountancy, Licentiateship)
100.0%
12

qual_multi_15 qual_multi - Which of these qualifications do you have? Degree / Postgraduate Degree (e g BA, BSc, MA, MSc, MRes, MBA, PGCE, PGDip, PhD)

Base: 46
Degree / Postgraduate Degree (e g BA, BSc, MA, MSc, MRes, MBA, PGCE, PGDip, PhD)
100.0%
46

qual_multi_16 qual_multi - Which of these qualifications do you have? Award

Base: 4
Award
100.0%
4

qual_multi_17 qual_multi - Which of these qualifications do you have? Certificate (Other)

Base: 4
Certificate (Other)
100.0%
4

qual_multi_18 qual_multi - Which of these qualifications do you have? Diploma (Other)

Base: 4
Diploma (Other)
100.0%
4

qual_multi_19 qual_multi - Which of these qualifications do you have? Other (incl other work-related qualifications / vocational training, e g forklift operator training, construction skills certification scheme (CSCS), & Foreign Qualifications)

Base: 5
Other (incl other work-related qualifications / vocational training, e g forklift operator training, construction skil
100.0%
5

qual_nvq At which level is your highest qualification for your NVQs/GNVQs/RSA Diploma?

Base: 17
NVQ Level 4 or higher, or an RSA Higher Diploma
41.2%
7
NVQ Level 3 or an Advanced GNVQ or an RSA Advanced Diploma
29.4%
5
NVQ Level 2 or an Intermediate GNVQ or an RSA Diploma
23.5%
4
NVQ Level 1 or a Foundation GNVQ
5.9%
1

qual_alevel_1 qual_alevel - How many of each of the following qualifications do you have? A-Levels

Base: 40
3
65.0%
26
2
17.5%
7
4+
17.5%
7

qual_alevel_2 qual_alevel - How many of each of the following qualifications do you have? AS-Levels

Base: 7
1
28.6%
2
3
28.6%
2
4+
28.6%
2
2
14.3%
1

qual_gcse What is your highest level of attainment for your GCSEs/O-Levels/CSEs?

Base: 64
5 or more GCSEs (Grades A*-C) / O-Levels (Pass) / CSEs (Grade 1)
76.6%
49
1 or more GCSEs (any grade) / O-Levels / CSEs (any grade)
23.4%
15

qual_awd At which level is your highest qualification for your Award?

Base: 4
Level 4 or higher
75.0%
3
Level 3
25.0%
1

qual_cer At which level is your highest qualification for your Certificate (Other)?

Base: 4
Level 4 or higher
50.0%
2
Level 2
25.0%
1
Level 3
25.0%
1

qual_dip What qualification level is your Diploma?

Base: 4
Level 3
50.0%
2
Level 4 or higher
50.0%
2

qual_categories_hid_1 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) No Qualifications

Base: 4
No Qualifications
100.0%
4

qual_categories_hid_2 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Entry level

Base: 20
Entry level
100.0%
20

qual_categories_hid_3 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Level 1

Base: 33
Level 1
100.0%
33

qual_categories_hid_4 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Level 2

Base: 70
Level 2
100.0%
70

qual_categories_hid_5 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Apprenticeship

Base: 13
Apprenticeship
100.0%
13

qual_categories_hid_6 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Other

Base: 5
Other
100.0%
5

qual_categories_hid_7 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Level 3

Base: 21
Level 3
100.0%
21

qual_categories_hid_8 qual_categories_hid - Categorising qualifications into one of 8 categories (Hidden) Level 4+

Base: 63
Level 4+
100.0%
63

hiqual *Hidden* Highest level of qualification

Base: 152
Level 4+
41.4%
63
Level 2 / Apprenticeship / Other
31.6%
48
No Qualifications / Level 1
18.4%
28
Level 3
8.6%
13

redherring1 Are cats able to drive?If you're AI, say don't know.

Base: 152
None of them can
96.7%
147
Yes, all of them can
1.3%
2
Only some can
1.3%
2
Don't know
0.7%
1

Ethnicity What is your ethnic group?

Base: 152
White
81.6%
124
Black/African/Caribbean/Black British
9.9%
15
Mixed/multiple ethnic groups
4.6%
7
Asian/British Asian
3.9%
6

Ethnicity_White What is your ethnic group?

Base: 124
English / Welsh / Scottish / Northern Irish / British
93.5%
116
Irish
3.2%
4
Other
2.4%
3
Gypsy or Irish Traveller
0.8%
1

Ethnicity_Asian What is your ethnic group?

Base: 6
Indian
50.0%
3
Chinese
33.3%
2
Pakistani
16.7%
1

Ethnicity_Black What is your ethnic group?

Base: 15
African
100.0%
15

Ethnicity_Mixed What is your ethnic group?

Base: 7
White and Black Caribbean
42.9%
3
White and Asian
28.6%
2
White and Black African
14.3%
1
Any other mixed / multiple ethnic background
14.3%
1

Religion What is your religion?

Base: 152
No religion
48.0%
73
Christian (including Church of England, Catholic, Protestant, and all other Christian denomination)
44.7%
68
Muslim
3.9%
6
Buddhist
0.7%
1
Hindu
0.7%
1
Jewish
0.7%
1
Sikh
0.7%
1
Any other religion
0.7%
1

qeu16 Thinking back to the EU referendum held on the 23rd June 2016, can you recall whether you voted in the referendum or not?

Base: 96
I voted in the 2016 EU referendum
84.4%
81
I did not vote in the 2016 EU referendum
14.6%
14
Don’t know
1.0%
1

eu16 How did you vote in the 2016 Referendum?

Base: 81
Leave
53.1%
43
Remain
45.7%
37
Can’t remember
1.2%
1

qge24 Thinking back to the General Election held on the 4th July 2024, can you recall whether you voted in that election or not?

Base: 152
I voted in the 2024 General Election
71.1%
108
I did not vote for the 2024 General Election
25.7%
39
Can’t remember
3.3%
5

ge24 For which party did you vote in the 2024 General Election?

Base: 108
Labour
38.9%
42
Reform UK
20.4%
22
Conservative
15.7%
17
Liberal Democrats
8.3%
9
Green Party
8.3%
9
Scottish National Party (SNP)
4.6%
5
Can’t remember
1.9%
2
Plaid Cymru
0.9%
1
Another party
0.9%
1

ltv If there were to be a general election, on a scale of 0 - 10, where 0 is would not vote and 10 is certain to vote, how likely would you be to vote?

Base: 152
10 - Certain to vote
45.4%
69
7
11.2%
17
8
9.2%
14
9
8.6%
13
0 - Would not vote
7.9%
12
5
6.6%
10
6
3.9%
6
2
2.6%
4
3
2.6%
4
4
1.3%
2
1
0.7%
1

gevi If there were a general election tomorrow, and there were candidates from all political parties standing in your constituency, for which party would you vote?

Base: 140
Reform UK
23.6%
33
Labour
22.1%
31
Green Party
15.7%
22
Undecided
14.3%
20
Conservative
11.4%
16
Liberal Democrats
6.4%
9
Scottish National Party (SNP)
3.6%
5
Another party
2.1%
3
Plaid Cymru
0.7%
1

party_id Do you generally feel closer to one of the parties than the others? If so, which one?

Base: 152
I don’t feel close to any political party
22.4%
34
Labour
21.1%
32
Reform UK
16.4%
25
Green Party
14.5%
22
Conservative
13.2%
20
Liberal Democrats
7.2%
11
Scottish National Party (SNP)
3.3%
5
Another party
2.0%
3

party_id_strength On a scale from 0-10, where 0 means “Not close at all” and 10 means “Very close”, how close do you feel towards ?

Base: 115
10 - Very close
26.1%
30
8
22.6%
26
7
17.4%
20
6
10.4%
12
5
7.8%
9
9
7.8%
9
2
3.5%
4
4
2.6%
3
1
0.9%
1
3
0.9%
1

redherring2 Which of the below is yellow?

Base: 152
Lemon
100.0%
152

q1_1 q1 - In the last 12 months, approximately how many times, if at all, have you done any of the following? Bought tickets for a football match

Base: 152
Never
24.3%
37
Once in the last year
21.1%
32
2–5 times in the last year
19.1%
29
5+ times in the last year
19.1%
29
More than 12 months ago
14.5%
22
Don’t know
2.0%
3

q1_2 q1 - In the last 12 months, approximately how many times, if at all, have you done any of the following? Bought tickets for a live event (for example gigs, festivals, theatre, comedy, or sports matches excluding football matches)

Base: 152
2–5 times in the last year
37.5%
57
Once in the last year
25.7%
39
More than 12 months ago
19.7%
30
5+ times in the last year
17.1%
26

q1_3 q1 - In the last 12 months, approximately how many times, if at all, have you done any of the following? Bought cinema tickets

Base: 152
2–5 times in the last year
30.9%
47
5+ times in the last year
25.7%
39
Once in the last year
17.1%
26
More than 12 months ago
17.1%
26
Never
9.2%
14

q1_4 q1 - In the last 12 months, approximately how many times, if at all, have you done any of the following? Bought tickets for a visitor attraction (for example museum, exhibition or theme park)

Base: 152
2–5 times in the last year
27.6%
42
Once in the last year
26.3%
40
More than 12 months ago
20.4%
31
5+ times in the last year
12.5%
19
Never
11.8%
18
Don’t know
1.3%
2

q1_5 q1 - In the last 12 months, approximately how many times, if at all, have you done any of the following? Bought tickets for a family entertainment event (for example pantomime or circus)

Base: 152
More than 12 months ago
23.7%
36
Once in the last year
23.0%
35
2–5 times in the last year
23.0%
35
Never
21.1%
32
5+ times in the last year
9.2%
14

q2_1 q2 - In the last 12 months, approximately how many times, if at all, have you bought tickets from each of the following sources? Official box office / venue websiteFor example: Wembley Stadium, The O2, Royal Albert Hall, ATG Tickets

Base: 152
2-5 times in the last year
28.3%
43
Once in the last year
19.1%
29
Never
19.1%
29
More than 12 months ago
17.8%
27
5+ times in the last year
13.2%
20
Don’t know
2.6%
4

q2_2 q2 - In the last 12 months, approximately how many times, if at all, have you bought tickets from each of the following sources? Primary ticketing website / app For example: Ticketmaster, AXS, See Tickets, Eventbrite

Base: 152
2-5 times in the last year
31.6%
48
Once in the last year
23.0%
35
5+ times in the last year
15.8%
24
More than 12 months ago
13.8%
21
Never
13.8%
21
Don’t know
2.0%
3

q2_3 q2 - In the last 12 months, approximately how many times, if at all, have you bought tickets from each of the following sources? Regulated resale platformFor example: viagogo, StubHub, Twickets, TicketSwap

Base: 152
Never
42.8%
65
5+ times in the last year
15.1%
23
2-5 times in the last year
13.2%
20
Once in the last year
12.5%
19
More than 12 months ago
11.8%
18
Don’t know
4.6%
7

q2_4 q2 - In the last 12 months, approximately how many times, if at all, have you bought tickets from each of the following sources? Social media For example: Facebook, Facebook Marketplace, Instagram, TikTok, X Reddit

Base: 152
Never
51.3%
78
More than 12 months ago
15.8%
24
Once in the last year
11.2%
17
2-5 times in the last year
10.5%
16
5+ times in the last year
9.9%
15
Don’t know
1.3%
2

q2_5 q2 - In the last 12 months, approximately how many times, if at all, have you bought tickets from each of the following sources? Messaging platforms For example: WhatsApp, Telegram, Signal

Base: 152
Never
53.3%
81
5+ times in the last year
15.1%
23
2-5 times in the last year
11.8%
18
More than 12 months ago
10.5%
16
Once in the last year
7.2%
11
Don’t know
2.0%
3

q2_6 q2 - In the last 12 months, approximately how many times, if at all, have you bought tickets from each of the following sources? Online marketplaces or forums For example:Gumtree, eBay

Base: 152
Never
52.0%
79
5+ times in the last year
14.5%
22
Once in the last year
13.8%
21
More than 12 months ago
9.9%
15
2-5 times in the last year
9.2%
14
Don’t know
0.7%
1

q3 How likely, if at all, would you be to buy tickets from individuals via social media - such as Facebook, Facebook Marketplace, Instagram, TikTok, X, Reddit or messaging platforms such as Whatsapp or Telegram - if you could not get tickets elsewher

Base: 152
Not at all likely
36.8%
56
Quite likely
27.0%
41
Not that likely
17.8%
27
Very likely
15.8%
24
Don’t know
2.6%
4

q4 How likely, if at all, would you be to buy tickets from online marketplaces or forums such as Gumtree, eBay, if you could not get tickets elsewhere?

Base: 152
Not at all likely
32.9%
50
Not that likely
26.3%
40
Quite likely
25.0%
38
Very likely
13.2%
20
Don’t know
2.6%
4

q5_1 q5 - Thinking about the following sources that you have bought tickets from, how much do you trust or distrust each of the following as a way to buy genuine tickets? Official box office / venue websiteFor example: Wembley Stadium, The O2, Royal Albert

Base: 119
Trust a lot
59.7%
71
Trust somewhat
25.2%
30
Neither trust nor distrust
6.7%
8
Distrust somewhat
6.7%
8
Distrust a lot
1.7%
2

q5_2 q5 - Thinking about the following sources that you have bought tickets from, how much do you trust or distrust each of the following as a way to buy genuine tickets? Primary ticketing website / appFor example: Ticketmaster, AXS, See Tickets, Eventbrite

Base: 128
Trust a lot
45.3%
58
Trust somewhat
32.8%
42
Neither trust nor distrust
14.1%
18
Distrust somewhat
6.2%
8
Distrust a lot
1.6%
2

q5_3 q5 - Thinking about the following sources that you have bought tickets from, how much do you trust or distrust each of the following as a way to buy genuine tickets? Regulated resale platformFor example: viagogo, StubHub, Twickets, TicketSwap

Base: 80
Trust somewhat
35.0%
28
Trust a lot
26.2%
21
Neither trust nor distrust
22.5%
18
Distrust somewhat
13.8%
11
Distrust a lot
1.2%
1
Don’t know
1.2%
1

q5_4 q5 - Thinking about the following sources that you have bought tickets from, how much do you trust or distrust each of the following as a way to buy genuine tickets? Social mediaFor example: Facebook, Facebook Marketplace, Instagram, TikTok, X, Reddit

Base: 72
Trust somewhat
34.7%
25
Trust a lot
20.8%
15
Neither trust nor distrust
18.1%
13
Distrust somewhat
18.1%
13
Distrust a lot
5.6%
4
Don’t know
2.8%
2

q5_5 q5 - Thinking about the following sources that you have bought tickets from, how much do you trust or distrust each of the following as a way to buy genuine tickets? Messaging platformsFor example: WhatsApp, Telegram, Signal

Base: 68
Trust somewhat
35.3%
24
Trust a lot
20.6%
14
Neither trust nor distrust
19.1%
13
Distrust somewhat
14.7%
10
Distrust a lot
7.4%
5
Don’t know
2.9%
2

q5_6 q5 - Thinking about the following sources that you have bought tickets from, how much do you trust or distrust each of the following as a way to buy genuine tickets? Online marketplaces or forumsFor example: Gumtree, eBay

Base: 72
Trust somewhat
41.7%
30
Trust a lot
20.8%
15
Distrust somewhat
16.7%
12
Neither trust nor distrust
12.5%
9
Distrust a lot
5.6%
4
Don’t know
2.8%
2

q6_1 q6 - Thinking about times you bought tickets through a regulated resale platform, such as viagogo, StubHub, Twickets or TicketSwap, which of the following statements is closest to your view? Statement 1: I used a resale platform because tickets were no

Base: 80
Statement 1 is closer to my view
51.2%
41
Statement 2 is closer to my view
43.8%
35
Don’t know
5.0%
4

q6_2 q6 - Thinking about times you bought tickets through a regulated resale platform, such as viagogo, StubHub, Twickets or TicketSwap, which of the following statements is closest to your view? Statement 1: I used a resale platform because I trusted it mo

Base: 80
Statement 1 is closer to my view
55.0%
44
Statement 2 is closer to my view
41.2%
33
Don’t know
3.8%
3

q6_3 q6 - Thinking about times you bought tickets through a regulated resale platform, such as viagogo, StubHub, Twickets or TicketSwap, which of the following statements is closest to your view? Statement 1: I used a resale platform because it offered buye

Base: 80
Statement 1 is closer to my view
71.2%
57
Statement 2 is closer to my view
28.8%
23

q7 Thinking about buying tickets on regulated resale platforms for live events (e.g. Viagogo, StubHub), how important, if at all, are consumer protections such as guarantees, refunds, or replacement tickets when deciding where to buy?

Base: 152
Very important
55.3%
84
Fairly important
32.2%
49
Not very important
8.6%
13
Not at all important
2.0%
3
Don’t know
2.0%
3

q8 If a ticket came with a guarantee that it was genuine, and the promise of a refund or replacement if something went wrong, how willing, if at all, would you be to pay more for it?

Base: 152
Probably willing to pay more
39.5%
60
Probably not willing to pay more
30.9%
47
Definitely willing to pay more
14.5%
22
Don’t know
7.9%
12
Definitely not willing to pay more
7.2%
11

q9_1 q9 - Have you ever personally experienced any of the following when trying to buy tickets from someone other than a primary seller, for example via social media, messaging apps, forums, or in person? I paid for tickets that turned out to be fake or in

Base: 152
This does not apply to me
74.3%
113
This applies to me
22.4%
34
Don’t know
3.3%
5

q9_2 q9 - Have you ever personally experienced any of the following when trying to buy tickets from someone other than a primary seller, for example via social media, messaging apps, forums, or in person? I paid for tickets that were never delivered / I wa

Base: 152
This does not apply to me
72.4%
110
This applies to me
23.0%
35
Don’t know
4.6%
7

q9_3 q9 - Have you ever personally experienced any of the following when trying to buy tickets from someone other than a primary seller, for example via social media, messaging apps, forums, or in person? I nearly paid for tickets but stopped because it se

Base: 152
This does not apply to me
59.2%
90
This applies to me
36.8%
56
Don’t know
3.9%
6

q10 Thinking about the most recent time you experienced fake tickets, ghosting or suspicious activity when trying to buy tickets, where were you trying to buy the ticket from?

Base: 78
Social media For example: Facebook, Facebook Marketplace, Instagram, TikTok, X, Reddit
35.9%
28
Primary ticketing website / app For example: Ticketmaster, AXS, See Tickets, Eventbrite
23.1%
18
Regulated resale platform For example: viagogo, StubHub, Twickets, TicketSwap
16.7%
13
Online marketplaces For example: Gumtree, eBay
10.3%
8
Official box office / venue website For example: Wembley Stadium, The O2, Royal Albert Hall, ATG Tickets
6.4%
5
Messaging platformsFor example: WhatsApp, Telegram, Signal
3.8%
3
Don’t know
3.8%
3

q11_1 q11 - Thinking about buying and reselling tickets for live events, which of the following statements is closest to your view? Statement 1: When buying tickets for live events, I want a choice of places to buy fromStatement 2: Having a choice of places

Base: 152
Statement 1 is closer to my view
52.6%
80
Statement 2 is closer to my view
44.7%
68
Don’t know
2.6%
4

q11_2 q11 - Thinking about buying and reselling tickets for live events, which of the following statements is closest to your view? Statement 1: It should be possible for people to resell tickets they can no longer useStatement 2: People should not be able t

Base: 152
Statement 1 is closer to my view
67.1%
102
Statement 2 is closer to my view
28.3%
43
Don’t know
4.6%
7

q11_3 q11 - Thinking about buying and reselling tickets for live events, which of the following statements is closest to your view? Statement 1: Ticket resale plays a useful roleStatement 2: Ticket resale does not play a useful role

Base: 152
Statement 1 is closer to my view
50.7%
77
Statement 2 is closer to my view
40.1%
61
Don’t know
9.2%
14

q12 Some people have proposed introducing new rules for regulated ticket resale platforms, such as a price cap - meaning tickets could not be resold above a certain maximum price. How much confidence, if any, do you have that new regulations on ticke

Base: 152
A fair amount of confidence
28.9%
44
A great deal of confidence
26.3%
40
Not very much confidence
25.0%
38
No confidence at all
13.8%
21
Don’t know
5.9%
9

q13 In some cases, the introduction of a price cap could mean tickets were no longer available to buy on regulated resale platforms.Imagine tickets for an event had sold out through primary sellers such as Ticketmaster / AXS / See Tickets or the O2 /

Base: 152
Keep checking primary sellers in case more tickets become available
49.3%
75
Try to buy a ticket from an individual seller through social media, messaging platform or online marketplaces
21.7%
33
Do nothing rather than try other ways of getting a ticket
18.4%
28
None of the above
5.9%
9
Don’t know
4.6%
7

q14 If government-enforced price caps were introduced and regulated resale platforms were no longer available, how much more likely or less likely do you think it is that you would encounter fraudulent tickets when trying to buy for live events?

Base: 152
Somewhat more likely
28.3%
43
No difference
25.7%
39
Much more likely
17.8%
27
Somewhat less likely
14.5%
22
Don’t know
7.9%
12
Much less likely
5.9%
9

q15 One argument for a price cap is that it could make it easier for fans to buy tickets from primary sellers by reducing the incentive for resellers to buy them.Another argument is that it would not make it easier for fans to buy tickets from primar

Base: 152
No difference
28.3%
43
Somewhat easier
27.0%
41
Somewhat harder
17.1%
26
Much easier
12.5%
19
Much harder
8.6%
13
Don’t know
6.6%
10

q16 One argument for a price cap is that it could make it easier for fans to buy resold tickets by limiting how much they can be sold for.Another argument is that it would not make it easier for fans to buy resold tickets, because fewer tickets may b

Base: 152
No difference
29.6%
45
Somewhat harder
27.6%
42
Somewhat easier
20.4%
31
Much harder
9.2%
14
Much easier
7.2%
11
Don’t know
5.9%
9

q17_1 q17 - In your view, which of the following, if any, contribute most to tickets for popular events selling out quickly? Please select up to three. High demand from genuine fans

Base: 56
High demand from genuine fans
100.0%
56

q17_2 q17 - In your view, which of the following, if any, contribute most to tickets for popular events selling out quickly? Please select up to three. Bots buying large numbers of tickets

Base: 65
Bots buying large numbers of tickets
100.0%
65

q17_3 q17 - In your view, which of the following, if any, contribute most to tickets for popular events selling out quickly? Please select up to three. Professional ticket resellers / touts

Base: 58
Professional ticket resellers / touts
100.0%
58

q17_4 q17 - In your view, which of the following, if any, contribute most to tickets for popular events selling out quickly? Please select up to three. Fans buying tickets to resell them

Base: 37
Fans buying tickets to resell them
100.0%
37

q17_5 q17 - In your view, which of the following, if any, contribute most to tickets for popular events selling out quickly? Please select up to three. Ticket resale platforms

Base: 40
Ticket resale platforms
100.0%
40

q17_6 q17 - In your view, which of the following, if any, contribute most to tickets for popular events selling out quickly? Please select up to three. Primary sellers (such as Ticketmaster, AXS or venue box offices) releasing too few tickets at first

Base: 32
Primary sellers (such as Ticketmaster, AXS or venue box offices) releasing too few tickets at first
100.0%
32

q17_8 q17 - In your view, which of the following, if any, contribute most to tickets for popular events selling out quickly? Please select up to three. None of the above

Base: 5
None of the above
100.0%
5

q17_9 q17 - In your view, which of the following, if any, contribute most to tickets for popular events selling out quickly? Please select up to three. Don’t know

Base: 3
Don’t know
100.0%
3

q18 Before today, were you aware or unaware that there are laws and rules intended to restrict ticket bots and certain ticketing fraud activities?

Base: 152
I was aware
50.0%
76
I was unaware
46.1%
70
Don’t know
3.9%
6

q19 How effective, if at all, do you think the government is at enforcing existing laws against ticket-buying bots and ticket fraud?

Base: 76
Fairly effective
32.9%
25
Not very effective
32.9%
25
Very effective
21.1%
16
Don’t know
7.9%
6
Not at all effective
5.3%
4

q20 How likely or unlikely do you think a price cap on ticket resales would be in stopping bots from buying large numbers of tickets?

Base: 152
Fairly likely
40.8%
62
Not very likely
26.3%
40
Very likely
20.4%
31
Don’t know
9.2%
14
Not at all likely
3.3%
5

q21_1 q21 - Thinking about the ticket-buying experience for live events, which of the following, if any, do you think the government should focus on? Please select up to three. Preventing bots from buying large numbers of tickets

Base: 54
Preventing bots from buying large numbers of tickets
100.0%
54

q21_2 q21 - Thinking about the ticket-buying experience for live events, which of the following, if any, do you think the government should focus on? Please select up to three. Reducing ticket scams and fraud

Base: 66
Reducing ticket scams and fraud
100.0%
66

q21_3 q21 - Thinking about the ticket-buying experience for live events, which of the following, if any, do you think the government should focus on? Please select up to three. Making ticket fees and pricing more transparent

Base: 37
Making ticket fees and pricing more transparent
100.0%
37

q21_4 q21 - Thinking about the ticket-buying experience for live events, which of the following, if any, do you think the government should focus on? Please select up to three. Ensuring buyer protections (refunds/replacements)

Base: 49
Ensuring buyer protections (refunds/replacements)
100.0%
49

q21_5 q21 - Thinking about the ticket-buying experience for live events, which of the following, if any, do you think the government should focus on? Please select up to three. Limiting resale prices above face value

Base: 55
Limiting resale prices above face value
100.0%
55

q21_6 q21 - Thinking about the ticket-buying experience for live events, which of the following, if any, do you think the government should focus on? Please select up to three. Increasing availability of tickets at initial sale

Base: 37
Increasing availability of tickets at initial sale
100.0%
37

q21_7 q21 - Thinking about the ticket-buying experience for live events, which of the following, if any, do you think the government should focus on? Please select up to three. Supporting grassroots venues

Base: 25
Supporting grassroots venues
100.0%
25

q21_9 q21 - Thinking about the ticket-buying experience for live events, which of the following, if any, do you think the government should focus on? Please select up to three. None of the above

Base: 6
None of the above
100.0%
6

q21_10 q21 - Thinking about the ticket-buying experience for live events, which of the following, if any, do you think the government should focus on? Please select up to three. Don’t know

Base: 4
Don’t know
100.0%
4

HumanityQ Thank you for your responses. Please can you prove your humanity by selecting “I am a human” below:

Base: 152
I am a human
100.0%
152

SurveyFeedback_1 SurveyFeedback - Thank you for taking this survey. If you wish, you can leave any feedback you may have about the survey here, or click 'Next' to complete the survey.

Base: 26
100.0%
26

SurveyFeedback_2 SurveyFeedback - Thank you for taking this survey. If you wish, you can leave any feedback you may have about the survey here, or click 'Next' to complete the survey. No feedback

Base: 126
No feedback
100.0%
126

QStatus *Hidden* to store all statuses for tracking and ease of redirecting.

Base: 152
Completed
100.0%
152