survation. ← Fieldwork

Topline — 26-02-26-NHSSW-01 - THIS IS THE CATI ELEMENT YOU NEED TO SEND TO KANIKA

639 respondents · Unweighted · 52 questions · generated 2026-09-21 10:39 UTC
Provisional: live fieldwork, 639 interviews so far. Percentages are of each question's valid base (missing/not-asked excluded). Right-hand grey figure = count.

Quota fill from response data

Computed directly from the answers, so it stays correct even when a survey's platform quota counter is broken. ⚠ = platform counter disagrees.
london_council_quota
Croydon
153/9999
Kingston
93/9999
Merton
85/9999
Richmond
85/9999
Sutton
100/9999
Wandsworth
123/9999
agecat
18-24
38/9999
25-34
39/9999
35-44
86/9999
45-54
126/9999
55-64
148/9999
65-74
94/9999
75+
108/9999
agecat_large
18-34
77/9999
35-54
212/9999
55+
350/9999
sex_quota
Male
256/9999
Female
383/9999

london_council_q Can I just confirm you live in X borough? [REGISTER RESPONDENT'S BOROUGH]

Base: 639
Croydon
23.9%
153
Wandsworth
19.2%
123
Sutton
15.6%
100
Kingston
14.6%
93
Merton
13.3%
85
Richmond
13.3%
85

london_council_quota_A_1 london_council_quota_A - london_council_q.a=Croydon

Base: 153
london_council_q.a=Croydon
100.0%
153

london_council_quota_A_2 london_council_quota_A - london_council_q.a=Kingston

Base: 93
london_council_q.a=Kingston
100.0%
93

london_council_quota_A_3 london_council_quota_A - london_council_q.a=Merton

Base: 85
london_council_q.a=Merton
100.0%
85

london_council_quota_A_4 london_council_quota_A - london_council_q.a=Richmond

Base: 85
london_council_q.a=Richmond
100.0%
85

london_council_quota_A_5 london_council_quota_A - london_council_q.a=Sutton

Base: 100
london_council_q.a=Sutton
100.0%
100

london_council_quota_A_6 london_council_quota_A - london_council_q.a=Wandsworth

Base: 123
london_council_q.a=Wandsworth
100.0%
123

london_council_quota_B_1 london_council_quota_B - london_council_q.a=Croydon

Base: 153
london_council_q.a=Croydon
100.0%
153

london_council_quota_B_2 london_council_quota_B - london_council_q.a=Kingston

Base: 93
london_council_q.a=Kingston
100.0%
93

london_council_quota_B_3 london_council_quota_B - london_council_q.a=Merton

Base: 85
london_council_q.a=Merton
100.0%
85

london_council_quota_B_4 london_council_quota_B - london_council_q.a=Richmond

Base: 85
london_council_q.a=Richmond
100.0%
85

london_council_quota_B_5 london_council_quota_B - london_council_q.a=Sutton

Base: 100
london_council_q.a=Sutton
100.0%
100

london_council_quota_B_6 london_council_quota_B - london_council_q.a=Wandsworth

Base: 123
london_council_q.a=Wandsworth
100.0%
123

Croydon_wards Can I confirm your ward is X?

Base: 153
Bensham Manor
5.9%
9
Coulsdon Town
5.2%
8
Old Coulsdon
5.2%
8
Sanderstead
5.2%
8
Shirley North
5.2%
8
Thornton Heath
5.2%
8
Crystal Palace & Upper Norwood
4.6%
7
Kenley
4.6%
7
Purley & Woodcote
4.6%
7
South Norwood
4.6%
7
Waddon
4.6%
7
Woodside
4.6%
7
Addiscombe East
3.9%
6
Broad Green
3.9%
6
New Addington South
3.9%
6
Norbury Park
3.9%
6
Shirley South
3.3%
5
Addiscombe West
2.6%
4
New Addington North
2.6%
4
Norbury & Pollards Hill
2.6%
4
Selhurst
2.6%
4
Selsdon Vale & Forestdale
2.6%
4
West Thornton
2.6%
4
Purley Oaks & Riddlesdown
2.0%
3
Selsdon & Addington Village
1.3%
2
South Croydon
1.3%
2
Fairfield
0.7%
1
Park Hill & Whitgift
0.7%
1

Kingston_wards Can I confirm your ward is X?

Base: 93
Chessington South & Malden Rushett
10.8%
10
Kingston Gate
9.7%
9
Norbiton
9.7%
9
Old Malden
8.6%
8
Kingston Town
7.5%
7
St. Mark's & Seething Wells
7.5%
7
Coombe Hill
6.5%
6
Surbiton Hill
6.5%
6
Motspur Park & Old Malden East
5.4%
5
Alexandra
4.3%
4
Coombe Vale
4.3%
4
Hook & Chessington North
4.3%
4
Canbury Gardens
3.2%
3
Green Lane & St. James
2.2%
2
King George's & Sunray
2.2%
2
New Malden Village
2.2%
2
Tolworth
2.2%
2
Tudor
2.2%
2
Berrylands
1.1%
1

Merton_wards Can I confirm your ward is X?

Base: 85
Cricket Green
10.6%
9
Cannon Hill
8.2%
7
Hillside
8.2%
7
Lavender Fields
7.1%
6
Lower Morden
7.1%
6
West Barnes
7.1%
6
Abbey
5.9%
5
Figge's Marsh
5.9%
5
Graveney
5.9%
5
Longthornton
5.9%
5
St. Helier
5.9%
5
Village
4.7%
4
Pollards Hill
3.5%
3
Ravensbury
3.5%
3
Colliers Wood
2.4%
2
Merton Park
2.4%
2
Wimbledon Park
2.4%
2
Wimbledon Town & Dundonald
2.4%
2
Raynes Park
1.2%
1

Richmond_wards Can I confirm your ward is X?

Base: 85
Hampton North
8.2%
7
Hampton Wick & South Teddington
8.2%
7
Teddington
8.2%
7
Barnes
7.1%
6
Hampton
7.1%
6
Heathfield
7.1%
6
South Twickenham
7.1%
6
Whitton
7.1%
6
Fulwell & Hampton Hill
5.9%
5
St. Margarets & North Twickenham
5.9%
5
East Sheen
4.7%
4
Ham, Petersham & Richmond Riverside
4.7%
4
North Richmond
4.7%
4
South Richmond
4.7%
4
Twickenham Riverside
3.5%
3
West Twickenham
3.5%
3
Kew
1.2%
1
Mortlake & Barnes Common
1.2%
1

Sutton_wards Can I confirm your ward is X?

Base: 100
Sutton Central
9.0%
9
Belmont
8.0%
8
Cheam
8.0%
8
Wallington South
8.0%
8
Sutton South
7.0%
7
Beddington
6.0%
6
North Cheam
6.0%
6
Stonecot
6.0%
6
Sutton North
6.0%
6
The Wrythe
6.0%
6
Carshalton Central
5.0%
5
St. Helier East
5.0%
5
Carshalton South & Clockhouse
4.0%
4
St. Helier West
3.0%
3
Sutton West & East Cheam
3.0%
3
Wallington North
3.0%
3
Worcester Park North
3.0%
3
South Beddington & Roundshaw
2.0%
2
Hackbridge
1.0%
1
Worcester Park South
1.0%
1

Wandsworth_wards Can I confirm your ward is X?

Base: 123
East Putney
8.9%
11
Roehampton
6.5%
8
West Hill
6.5%
8
West Putney
6.5%
8
Furzedown
5.7%
7
South Balham
5.7%
7
Southfields
5.7%
7
Wandsworth Town
5.7%
7
Battersea Park
4.9%
6
St. Mary's
4.9%
6
Tooting Bec
4.9%
6
Tooting Broadway
4.9%
6
Wandle
4.9%
6
Balham
4.1%
5
Falconbrook
4.1%
5
Lavender
3.3%
4
Shaftesbury & Queenstown
3.3%
4
Northcote
2.4%
3
Thamesfield
2.4%
3
Trinity
2.4%
3
Wandsworth Common
2.4%
3

q1 Thinking about the NHS in your area, how would you describe your overall experience in the past 12 months?

Base: 639
Very good
37.9%
242
Quite good
29.6%
189
Neither good nor poor
12.7%
81
Quite poor
8.6%
55
Very poor
7.4%
47
[Do not prompt] I haven’t used NHS services recently
3.3%
21
[Do not prompt] Not sure
0.6%
4

q2 Thinking about the last time you needed NHS care, how easy or difficult was it to get the help you needed?

Base: 639
Fairly easy
30.7%
196
Very easy
29.9%
191
Very difficult
13.5%
86
Fairly difficult
12.8%
82
Neither easy nor difficult
11.0%
70
[Do not prompt] Not applicable
1.1%
7
[Do not prompt] Not sure
1.1%
7

q4 Which of the following comes closest to your view about the future of the NHS?

Base: 639
The NHS will need to change how services work to meet future needs
76.7%
490
The NHS should mostly keep services as they are
18.3%
117
[Do not prompt] Not sure
5.0%
32

q5 If you needed medical help for a new health concern that is not life-threatening, which service would you be most likely to contact first?

Base: 639
GP practice
56.5%
361
NHS 111
17.1%
109
Pharmacy
10.0%
64
A&E / Emergency Department
6.7%
43
Something else – please say
3.6%
23
Online NHS services
3.0%
19
[Do not prompt] Not sure
2.0%
13
Urgent care centre
1.1%
7

q6 If a healthcare professional recommended that your care could be provided safely outside of a hospital (for example, at home, in a GP practice, a community clinic, or a local health centre), how comfortable, it at all, would you feel receiving it

Base: 639
Very comfortable
45.5%
291
Fairly comfortable
40.2%
257
Not very comfortable
6.3%
40
[Do not prompt] Not sure
4.7%
30
Not at all comfortable
3.3%
21

q7 In which situations would you consider going to A&E rather than another NHS service?

Base: 639
Serious or worsening symptoms
48.8%
312
I would not normally choose A&E unless advised
18.3%
117
When I feel unable to manage the situation at home,
9.1%
58
Advised to go by a professional
7.4%
47
Unable to get a GP appointment
7.0%
45
[Do not prompt] Other reason - (please specify)
3.0%
19
[Do not prompt] - I don't know/Unsure
3.0%
19
When other services have long wait times
2.0%
13
Unsure where else to go
1.4%
9

q8 How confident, if at all, do you feel about knowing when you can manage a health issue yourself and when you should seek NHS support?

Base: 639
Fairly confident
47.1%
301
Very confident
36.9%
236
Not very confident
8.9%
57
[Do not prompt] Not sure
5.2%
33
Not at all confident
1.9%
12

FB_Q_1 FB_Q - Which, if any, of the following social media platforms have you used before? [PROMPT] Facebook

Base: 205
[PROMPT] Facebook
100.0%
205

FB_Q_2 FB_Q - Which, if any, of the following social media platforms have you used before? [PROMPT] Instagram

Base: 179
[PROMPT] Instagram
100.0%
179

FB_Q_3 FB_Q - Which, if any, of the following social media platforms have you used before? [PROMPT] WhatsApp

Base: 253
[PROMPT] WhatsApp
100.0%
253

FB_Q_4 FB_Q - Which, if any, of the following social media platforms have you used before? [PROMPT] YouTube

Base: 197
[PROMPT] YouTube
100.0%
197

FB_Q_5 FB_Q - Which, if any, of the following social media platforms have you used before? [PROMPT] TikTok

Base: 114
[PROMPT] TikTok
100.0%
114

FB_Q_6 FB_Q - Which, if any, of the following social media platforms have you used before? [PROMPT] X (formerly Twitter)

Base: 87
[PROMPT] X (formerly Twitter)
100.0%
87

FB_Q_7 FB_Q - Which, if any, of the following social media platforms have you used before? [PROMPT] Snapchat

Base: 76
[PROMPT] Snapchat
100.0%
76

FB_Q_8 FB_Q - Which, if any, of the following social media platforms have you used before? [PROMPT] LinkedIn

Base: 120
[PROMPT] LinkedIn
100.0%
120

FB_Q_9 FB_Q - Which, if any, of the following social media platforms have you used before? [PROMPT] None of these

Base: 165
[PROMPT] None of these
100.0%
165

agecat_refused If respondents have refused to give exact age, please take from the dialler.

Base: 72
35-44
29.2%
21
55-64
25.0%
18
45-54
19.4%
14
65-74
9.7%
7
18-24
8.3%
6
25-34
4.2%
3
75+
4.2%
3

sex [Record sex]*

Base: 639
Female
59.9%
383
Male
40.1%
256

sex_quota_A_1 sex_quota_A - sex.a=Male

Base: 256
sex.a=Male
100.0%
256

sex_quota_A_2 sex_quota_A - sex.a=Female

Base: 383
sex.a=Female
100.0%
383

sex_quota_B_1 sex_quota_B - sex.a=Male

Base: 256
sex.a=Male
100.0%
256

sex_quota_B_2 sex_quota_B - sex.a=Female

Base: 383
sex.a=Female
100.0%
383

ethnicity What is your ethnic group?

Base: 639
White
65.6%
419
Black/African/Caribbean
10.8%
69
Asian
9.9%
63
Refused [DO NOT PROMPT]
6.9%
44
Mixed/multiple ethnic groups
4.5%
29
Other ethnic group (please specify):
2.3%
15

tenure And which of the following types of housing tenure best describes the accommodation you live in?

Base: 639
Owned outright
36.3%
232
Prefer not to say
17.1%
109
Owned with a mortgage or loan
16.7%
107
Rented from private landlord or letting agency
9.9%
63
Rented from housing association, housing co-operative, charitable trust, or registered social landlord
7.5%
48
Rented from Council (local Authority)
6.6%
42
Living rent free
2.3%
15
Rented from a relative or friend of household member
1.3%
8
Other private rented
1.3%
8
Shared ownership - with a mortgage and paying rent
1.1%
7

emp1 Which of these activities best describes what you are doing at present?

Base: 639
Retired
29.6%
189
Employed full-time (more than 30 hours plus per week)
26.0%
166
Refused
11.9%
76
Employed in part-time job (30 or fewer hours per week)
9.9%
63
Self-employed
9.9%
63
Unemployed and actively seeking employment
3.8%
24
Unable to work due to illness or disability
3.4%
22
Student
3.0%
19
Unpaid family carer / homemaker
2.5%
16
On a government supported training programme (eg, Apprenticeship)
0.2%
1

seg Which of the following best describes the current occupation of the chief income earner in your household?

Base: 639
Pensioner
30.0%
192
Higher managerial roles, administrative or professional
16.1%
103
Unemployed
13.0%
83
Skilled manual worker
11.6%
74
Intermediate managerial roles, administrative or professional
10.5%
67
Supervisory or clerical and junior managerial roles, administrative or professional
8.6%
55
Casual worker
8.1%
52
Semi-skilled and unskilled manual worker
2.0%
13

se_group *Hidden* Question for Socio-Economic Groups

Base: 639
C2DE
64.8%
414
ABC1
35.2%
225

english Is English your first language?

Base: 639
Yes
77.2%
493
No
15.5%
99
Prefer not to say
7.4%
47

english_2 What is your first language?

Base: 107
Other
51.4%
55
Arabic
9.3%
10
Urdu
7.5%
8
Spanish
6.5%
7
Polish
6.5%
7
Gujarati
4.7%
5
Romanian
3.7%
4
Punjabi
3.7%
4
French
3.7%
4
Portuguese
2.8%
3

sexual_orientation How would you describe your sexual orientation?

Base: 639
Heterosexual / Straight
72.3%
462
Prefer not to say
25.7%
164
Bisexual
0.9%
6
Gay or Lesbian
0.6%
4
Asexual
0.2%
1
Prefer to self-describe:
0.2%
1
Other
0.2%
1

education What is your highest level of educational qualifications?

Base: 639
Degree, HNC, HND, RSA Higher Diploma, Professional qualifications (e.g. teaching, nursing, accountancy)
44.1%
282
[Do not prompt] Refused
18.9%
121
2+ A Levels, 4+ AS Levels, Level 3 NVQ qualification, ONC, OND
11.0%
70
No Qualifications
8.3%
53
5+ O Level Passes/CSEs (Grade 1)/GCSEs (Grades A*-C), 1 A Level/2-3 AS Levels/
6.7%
43
Other (vocational/Work-related Qualifications)
4.5%
29
1-4 O Levels/CSE/GCSEs (any grades), Entry Level / Foundation / Level 1 NVQ qualification
4.4%
28
Apprenticeship / Level 2 NVQ qualification
2.0%
13

income For demographic purposes could you tell me which of the following categories best describes your household income, including all benefits, but before tax is deducted?

Base: 639
Prefer not to say/Don't know
45.1%
288
£40,000 or more
27.4%
175
Less than £20,000
13.8%
88
£20,000 - £39,999
13.8%
88

Recontactconfirm Thank you for your time today sir / madam. Would you be willing to be recontacted a few times a year to participate in polls on issues relating to the country and your local community?As with today's survey all responses would not be

Base: 639
NO [OK that’s fine, thank you for your time today.]
59.0%
377
YES [Would you be willing to be contacted by phone and/or email?]
41.0%
262